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Senior Software Tester - Saned Health

Saudi Arabia | Healthcare Technology

About Saned Health

Saned Health is a Saudi healthcare information systems company building the digital backbone for hospitals and care providers across the Kingdom. Our products include a full Hospital Information System (HIS), a referral management portal, population health management tools, and integrations with national platforms such as NPHIES. Our work directly supports clinicians, payers, and patients across Saudi Arabia's healthcare ecosystem.

The Role

We are looking for a Senior Software Tester to take ownership of quality across our healthcare platforms. You will plan and execute testing across web applications, mobile apps, APIs, and national-level integrations - combining strong manual testing fundamentals with the automation and performance testing skills needed to scale quality as the team grows.

This is a senior, hands-on role. You will not just write test cases - you will shape how we test: defining strategy, mentoring junior testers, raising the bar on automation coverage, and partnering with developers, product managers, and clinicians to ship software that is safe to use in real healthcare settings.

In healthcare, a missed defect is not a missed deadline - it is a clinician with a wrong screen in front of a patient. We need someone who feels that weight and treats quality accordingly.

What You'll Do

Test Strategy & Leadership

• Define and own the test strategy across HIS, portals, mobile apps, and integration services.
• Translate product requirements, user stories, and clinical workflows into clear test plans, scenarios, and acceptance criteria.
• Establish QA standards, entry/exit criteria, and release readiness checklists across teams.
• Mentor junior QA engineers - review their test cases, coach them on bug reporting, and grow the team's technical skills.
• Partner with product managers, developers, DevOps, and clinical informatics on quality from design through release.

Functional & Manual Testing

• Execute exploratory, functional, regression, and user acceptance testing across complex healthcare workflows.
• Validate clinical and operational scenarios - patient registration, encounters, orders, discharge, billing, claims, referrals, and more.
• Verify edge cases that matter in healthcare: Arabic/English bilingual UI, RTL layouts, Hijri/Gregorian dates, national ID formats, and Saudi-specific clinical data.
• Write reproducible bug reports with clear severity, environment, and impact assessment.

Test Automation

• Build and maintain automated test suites for web (e.g., Playwright, Cypress, or Selenium) and mobile (e.g., Appium or platform-native frameworks).
• Develop API test automation using tools such as Postman/Newman, REST Assured, or pytest.
• Integrate automated tests into CI/CD pipelines so they run on every change, with clear pass/fail signals.
• Drive test data management, test environment hygiene, and reliable, non-flaky test design.
• Define which tests should be automated, which should stay manual, and where the line lives.

Mobile Testing

• Test native and cross-platform mobile applications across iOS and Android, including device, OS-version, and network-condition coverage.
• Validate offline behavior, sync, push notifications, biometric login, and permission flows.
• Use device farms or emulator/simulator strategies to scale mobile coverage.

API & Integration Testing

• Design and execute thorough tests for REST APIs, message-based integrations, and event-driven flows.
• Test integrations with national health platforms (NPHIES), payers, government systems, and third-party clinical/lab systems.
• Validate FHIR resources, HL7 messages, and other healthcare data exchanges for structural and semantic correctness.
• Verify error handling, retries, idempotency, and audit trails in integration flows.

Performance & Load Testing

• Plan and execute performance, load, stress, and soak tests using tools such as JMeter, k6, Locust, or Gatling.
• Define performance SLOs in collaboration with engineering and operations - response times, throughput, error rates.
• Identify bottlenecks across application, database, and network layers and work with engineering on remediation.
• Establish performance baselines and regression checks for major releases.

Quality Operations & Compliance

• Maintain test artifacts, traceability matrices, and evidence trails to support CBAHI, JCI, and NPHIES audits.
• Operate test management tooling (Jira, Xray, Zephyr, TestRail, or similar) and keep coverage and quality dashboards current.
• Contribute to root cause analysis, post-release defect reviews, and continuous QA process improvement.
• Champion data privacy and PHI handling discipline in test environments - no production PHI in test, ever.

What We're Looking For

Required

• 5+ years of professional software testing experience, including at least 2 years in a senior or lead capacity.
• Strong manual testing foundations: test design techniques, exploratory testing, risk-based prioritization, and disciplined bug reporting.
• Hands-on test automation on web (Playwright/Cypress/Selenium) and at least one mobile automation framework (Appium or native).
• API testing experience: Postman, REST Assured, pytest, or similar; comfortable reading and writing JSON, designing contract tests, and debugging at the network level.
• Performance testing: real experience with JMeter, k6, Locust, or Gatling - not just running scripts but designing scenarios and analyzing results.
• CI/CD integration: you have wired automated tests into pipelines (GitLab CI, GitHub Actions, Jenkins, or similar).
• SQL: confident writing queries to validate data, reproduce bugs, and investigate issues.
• Bug tracking & test management: fluent in Jira and at least one structured test management tool.
• Communication: you write defect reports developers actually thank you for, and you can explain risk to a non-technical product manager or clinician.

Nice to Have

• Healthcare domain experience - HIS, EMR/EHR, RCM, claims, or telehealth.
• Familiarity with FHIR, HL7, NPHIES, ICD-10, CPT, or SNOMED.
• Security testing fundamentals (OWASP Top 10, basic threat modeling).
• Accessibility testing experience (WCAG).
• ISTQB certification (Foundation, Advanced, or specialist tracks).
• Experience working under regulated compliance regimes (CBAHI, JCI, HIPAA, NCA ECC).
• Arabic language skills - helpful for testing Arabic UI and clinical terminology.

How You Work

• You think like an attacker and a clinician at the same time - you find the broken edge case and you understand why it matters.
• You distinguish what should fail a release from what is a known issue, and you are willing to defend the call.
• You document. Test cases, results, and defects are part of the audit trail - and the next person's onboarding.
• You raise quality concerns early and constructively, and you do not wait for someone else to ask the hard question.

What We Offer

• A meaningful mission - your work directly affects patient safety and clinician experience across Saudi Arabia.
• Ownership of QA strategy, not just test execution.
• A team that takes quality seriously and gives QA a real seat at the table.
• Competitive salary, benefits, and learning budget.
• Support for relevant certifications (ISTQB, performance testing, security).