Express Therapy تعلن عن وظيفة مسؤول إداري في مكة جدة

Company Description Express Therapy is a team of dedicated therapists focused on helping children and young people thrive through high-quality, accessible, and effective therapy services. The organization emphasizes convenience for families while maintaining strong clinical standards. Therapists are highly trained and experienced in a wide range of therapeutic interventions. Most clinical team members are fully registered with the Health and Care Professions Council (HCPC) in the UK, and all clinical staff practicing in the Kingdom of Saudi Arabia hold individual professional practitioner licenses from the Saudi Commission for Health Specialties (SCFHS). This commitment to professional regulation and quality care underpins the supportive environment in which the administrative team operates.

Role Description The Administrator is a full-time, on-site role based in Jeddah, responsible for supporting the smooth daily operation of Express Therapy’s clinical services. The Administrator will manage reception duties, welcome clients and visitors, handle phone and email inquiries, and schedule or reschedule appointments. This role will maintain accurate client records, ensure proper documentation and filing, and assist with data entry into practice management or electronic record systems. The Administrator will support billing and invoicing processes, track payments, and coordinate with finance as needed. Additional responsibilities include preparing basic reports, assisting with staff calendars and meeting coordination, ordering office supplies, liaising with internal and external stakeholders, and helping maintain a professional, client-centered environment aligned with the organization’s mission.

Qualifications

• Strong administrative and organisational skills, including scheduling, record-keeping, and attention to detail.
• Proficiency with office software (e.g., MS Office or Google Workspace, Excel) and the ability to learn clinic or practice management systems.
• Fluency in both English and Arabic is a requirement.
• Customer service orientation with a calm, professional manner when interacting with children, families, and multidisciplinary teams.
• Ability to prioritise tasks, manage time effectively, and work independently while contributing to a collaborative team environment.
• Previous experience in a healthcare, therapy, or clinic setting is preferred.
• Understanding of confidentiality, data protection, and ethical handling of sensitive information.
• High school diploma required; a diploma or degree in administration, business, or a related field is an advantage.