وظيفة مهندس خدمة لدى Triveni Packaging في السعودية

📢 𝗛𝗜𝗥𝗜𝗡𝗚: 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 (𝗦𝗮𝘂𝗱𝗶 𝗔𝗿𝗮𝗯𝗶𝗮)

🏢 𝗖𝗼𝗺𝗽𝗮𝗻𝘆: Triveni Packaging Trading Co LLC

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: KSA (Field based, Riyadh preferred)

Triveni Packaging is building its direct service capacity in Saudi Arabia. We are looking for an autonomous Service Engineer to own the full after-sales lifecycle for our KSA client base: installations, commissioning, preventive maintenance, and technical troubleshooting across a portfolio of premium packaging machinery. Ensuring packaging excellence from the production line to complete shelf-readiness.

You will be the primary technical point of contact for our Saudi customers. This is not a support desk role. You are on-site, hands-on, and accountable for machine uptime.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗱𝗼:

▹ Install and commission new packaging machinery at client facilities across KSA

▹ Conduct scheduled preventive maintenance visits and produce service reports

▹ Diagnose and resolve mechanical, electrical, and pneumatic faults on-site

▹ Train client operators and maintenance staff on correct machine use and basic upkeep

▹ Manage spare parts requirements: identify needs, coordinate for supply, track critical stock levels locally

▹ Respond to emergency breakdown callouts within agreed SLA windows

▹ Feed technical observations back to the commercial team (repeat failures, upsell opportunities, client satisfaction signals)

𝗪𝗵𝗮𝘁 𝘄𝗲 𝗮𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿:

▹ 3 to 6 years of field service experience on industrial machinery, preferably packaging, food processing, or production line equipment

▹ Technical degree or diploma in mechanical, electrical, or mechatronics engineering

▹ Strong autonomous troubleshooting ability: you will often be the only person in the room

▹ Comfortable with frequent travel across KSA and occasional emergency response outside standard hours

▹ Valid KSA or internationally recognized driving license

▹ English required; Arabic is a strong advantage; Hindi is a plus

▹ Based in KSA or willing to relocate immediately

𝗪𝗵𝗮𝘁 𝘄𝗲 𝗼𝗳𝗳𝗲𝗿:

▹ Competitive base salary

▹ Car allowance + phone

▹ Direct technical support from the engineering team

▹ Full product training on our principal brands before field deployment

▹ Clear escalation structure for complex faults

𝗛𝗼𝘄 𝘁𝗼 𝗮𝗽𝗽𝗹𝘆:

Send your CV and a brief summary of the machinery types you have serviced to: 𝘀𝗮𝗹𝘂𝗻𝗸𝗵𝗲@𝘁𝗿𝗶𝘃𝗲𝗻𝗶.𝗮𝗲

Subject line: Service Engineer KSA Application

• Visit us at: 𝘁𝗿𝗶𝘃𝗲𝗻𝗶𝗽𝗮𝗰𝗸𝗮𝗴𝗶𝗻𝗴.𝗰𝗼𝗺