PR & Overseas Community Operations - العلاقات العامة وعمليات إدارة المجتمعات الدولية

Company Description

Shenzhen Transsion Holdings Co., Ltd. is a leading provider of smart devices and mobile services focused on consumers in global emerging markets. The company is best known for its high-quality multi-brand smart devices, with mobile phones as its core products and mobile Internet services built on a self-developed operating system. Transsion’s brand portfolio includes TECNO, itel, and Infinix in mobile phones, Carlcare for after-sales services, oraimo for smart accessories, and Syinix for home appliances. Listed on the SSE Star Market since 2019, Transsion is included in major indices such as the MSCI China A Index, CSI 300 Index, and SSE STAR 50 Index, reflecting its strong growth and market presence. Team members join a fast-growing, innovation-driven organization with a global footprint and diverse consumer base.

Role Description

This is a full-time, on-site role based in Riyadh for a PR & Overseas Community Operations - العلاقات العامة وعمليات إدارة المجتمعات الدولية professional. The role involves planning and executing public relations activities to enhance brand visibility for Transsion and its portfolio brands across overseas markets. The team member will draft and localize press releases, prepare media kits, and coordinate interviews, press conferences, and brand events. They will manage relationships with local and regional media outlets, influencers, and community partners to strengthen brand reputation and engagement. Daily responsibilities include monitoring media coverage, supporting crisis communication, managing overseas community channels and online user groups, and collaborating with marketing, product, and regional teams to develop localized communication campaigns and community initiatives.

Department: Marketing

PR & Overseas Community Operations

Job Responsibilities:

Main duties and responsibilities:

• Assist in the entire PR process for Transsion's overseas product launches, including following up on communication schedules, material preparation, cross-departmental collaboration, and implementation.
• Write and organize bilingual materials such as press releases, communication briefs, and media communication statements; complete media/influencer liaison, track cooperation progress, and archive projects.
• Conduct daily public opinion monitoring, summarize communication data, and regularly output media placement reports and project review materials.

Overseas Community Operations

• Responsible for the daily maintenance of overseas communities: content publishing, topic planning, responding to user inquiries, member verification, and implementing growth plans to improve community activity and scale.
• Independently plan community activities such as Q&A sessions, live streams, and online challenges to guide users to generate UGC and enhance user brand loyalty.
• Maintain community order, promptly remove inappropriate information, anticipate community PR risks and report and handle them according to procedures; coordinate with relevant departments to follow up on user issues and achieve a closed loop.
• Monitor community growth, interaction, and other operational data; output operational reports; and extract user feedback to inform product and marketing teams for business optimization.
• Coordinate PR communication with community content distribution, ensuring seamless integration of PR materials and event promotion; complete other PR and community-related tasks assigned by superiors.

Job Requirements:

• Education/Major: Bachelor's degree or above, with preference given to majors in journalism, marketing, English, or related fields; interest in overseas markets and the international consumer electronics industry.
• Qualified female candidates are strongly encouraged to apply.

Experience/Skills:

• Full-time position requires 2+ years of experience in overseas social media/community operations, familiarity with cross-cultural communication, and the ability to adapt to time zones and handle unexpected online issues; internships have no strict experience requirements, but require a willingness to delve into PR and operational fundamentals.
• Proficient in Word/Excel/PPT, with basic English and Chinese reading and writing skills, and adept at using AI tools to improve data organization and copywriting efficiency.

Overall Qualities:

• Detail-oriented, organized, strong execution ability, capable of simultaneously managing PR projects and community work, proactive communication, and a team player.

Bonus Points:

• Experience in the 3C/mobile phone overseas market; fluency in English, Arabic, or other foreign languages; experience in both PR execution and overseas community operations.

Job Expectations:

• Passionate about brand overseas communication; attentive to detail and deadlines; able to handle multiple tasks simultaneously, proactively track progress, and provide timely feedback.

How to apply: Interested and qualified candidates may forward their CVs at atif.khan@transsion.com