وظيفة مدير تقنية المعلومات لدى TalentHUB في الرياض

• About the Job

IT Manager | Riyadh, Saudi Arabia | Full-Time | On-Site

A leading Saudi sweets and bakery chain with a growing multi-branch network across the Kingdom, operating on integrated POS, ERP, and inventory systems that must stay live every single day. The role owns the full IT function end-to-end - from infrastructure and cybersecurity to POS continuity and team leadership - and is directly accountable for branch uptime and operational stability. Company name shared after initial screening.

• About the Role

We're looking for an IT Manager who has actually run technology for a live, multi-branch retail or F&B operation - not someone whose career sat inside a corporate office IT desk, or who only managed tickets in a help-desk queue. You understand what it means when a POS goes down at peak hour, you know how to keep an ERP and inventory system talking to each other across branches, and you can lead a small team that moves fast under operational pressure. This is not a role where IT waits for tickets; it's a role where IT predicts problems before the operation feels them. If your experience is purely corporate IT, internal applications, or single-site support, this role isn't the right fit.

• Key Responsibilities

• Own the full IT function across all branches - infrastructure, networks, POS, ERP, and end-user systems

• Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity

• Maintain, update, and optimize ERP and POS integration with inventory and daily operational workflows

• Plan, develop, and improve branch network infrastructure and connectivity across the Kingdom

• Lead the IT team - assign work, manage performance, and ensure issue resolution within agreed SLAs

• Oversee execution of technical projects with strict adherence to timelines, scope, and deliverables

• Enforce data protection, information security, and cybersecurity best practices across all systems

• Identify and escalate technology risks proactively; act as the IT business partner to operations leadership

• Requirements

• Minimum 5 years of IT leadership experience, with at least 2 years managing IT for a multi-branch retail, F&B, or sweets/bakery operation - this is a requirement, not a preference

• Bachelor's degree in Information Technology, Computer Science, or a related field

• Hands-on, working-level experience with POS systems, ERP platforms (any of Oracle, SAP, Microsoft Dynamics, Odoo), and branch network infrastructure - actual usage, not vendor-managed exposure

• Proven track record of system integration between POS, ERP, and inventory - with measurable improvement in uptime or operational efficiency

• Demonstrated ability to lead a small IT team under operational pressure and tight time windows

• Working knowledge of cybersecurity standards, data protection, and information security best practices

• Strong English proficiency required for vendor management and corporate reporting. Working knowledge of Arabic is a strong advantage given the nature of branch and team interaction

• Based in or willing to relocate to Riyadh