وظيفة مدير مبيعات تجزئة أزياء لدى Solar Land Co. في مكة المكرمة وجدة

Company Description

Anhar Al-Jazeera holding operates a growing retail fashion division in Rivers World , offering a curated selection of clothing through physical stores and an e-commerce platform. The company focuses on delivering a seamless shopping experience, covering product selection, order fulfillment, and after-sales support. Anhar Al-Jazeera emphasizes high-quality fashion products and consistent service standards across all channels. Team members collaborate to ensure efficient order management and a smooth shopping journey for every customer.

Role Description

The Fashion Retail Sales Manager is a full-time, on-site role based in Jeddah, responsible for leading store operations and driving sales performance. This role oversees daily floor activities, including supervising sales staff, managing visual merchandising, and ensuring that store displays reflect current collections and brand standards. The manager monitors sales targets, analyzes store metrics, and implements strategies to increase revenue and improve customer retention. Daily tasks include coaching team members, resolving customer concerns, coordinating inventory and stock replenishment, and maintaining a welcoming, efficient store environment. The role also involves collaborating with leadership on promotional activities, providing feedback on customer trends, and upholding company policies and service standards.

Key Responsibilities

* Develop and execute sales strategies to achieve monthly and annual sales targets.

* Monitor sales performance across all stores and implement action plans to improve results.

* Analyze sales reports, KPIs, and market trends to maximize business performance.

* Ensure all stores operate in accordance with company policies and operational standards.

* Monitor visual merchandising, store presentation, housekeeping, and stock availability.

* Ensure compliance with company procedures, licenses, and operational requirements.

* Lead, coach, and develop Store Managers to improve team performance.

* Monitor staff productivity, attendance, scheduling, and performance.

* Support recruitment, onboarding, training, and succession planning for store teams.

* Ensure exceptional customer service standards are maintained across all stores.

* Monitor customer feedback and implement initiatives to improve customer satisfaction.

* Resolve escalated customer complaints professionally and efficiently.

* Monitor inventory accuracy and stock movement across stores.

* Ensure compliance with cash handling, stock control, and loss prevention procedures.

* Coordinate with Operations and Supply Chain to maintain product availability.

* Prepare regular sales and performance reports for senior management.

* Identify business opportunities and recommend initiatives to increase sales and profitability.

* Monitor competitors and market trends to support business growth.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 10 years of experience in Fashion Retail.
• Minimum 5 years of experience managing multiple retail stores.
• Strong Retail Sales and Sales skills, with experience meeting or exceeding store targets.
• Strong background in Apparel or Fashion Retail is a must.
• Proven Customer Service and Customer Experience skills, with a focus on creating a positive, memorable in-store journey.
• Excellent leadership, communication, coaching, and problem-solving skills.
• Strong analytical skills with proficiency in Microsoft Excel.
• Excellent Communication skills, including clear verbal communication and effective collaboration with team members and customers.
• Ability to manage inventory, visual merchandising, and store operations in a fast-paced environment.
• Solid problem-solving, time management, and organizational skills.
• Comfort working with POS systems and basic sales reporting tools.
• Willingness to travel regularly between stores across Saudi Arabia.