Job Description & Requirements
Position: Installment Payment Collection Specialist
Target Nationality: Saudi National Only
Department: Finance / Credit & Collections
Job Responsibilities
- Accounts Receivable Management: Responsible for managing accounts receivable and collecting overdue payments from customers of installment sales equipment.
- Customer Tracking & Outreach: Regularly track customers' repayment status, and urge customers to fulfill their repayment obligations on schedule through methods such as phone calls, emails, on-site visits, etc.
- Risk Monitoring & Early Warning: Timely monitor changes in customers' business operations, equipment usage, and repayment capabilities, identify and issue early warnings for high-risk customers.
- Collection Planning: Develop and implement collection plans, promote the recovery of overdue payments, and reduce the overdue rate and bad debt risk.
- Reporting & Profile Maintenance: Establish and maintain customer profiles, and regularly submit collection progress and Risk Analysis reports.
- Ad-hoc Risk Support: Complete other risk control and accounts receivable management tasks assigned by the leadership.
Qualifications & Requirements
Education & Nationality
- Nationality: Saudi National (Strict requirement).
- Education: Bachelor’s degree or Diploma in Finance, Accounting, Business Administration, or a related field.
Professional Experience
- Years of Experience: 2 to 5 years of experience in accounts receivable, debt collection, or credit control.
- Industry Preference: Experience in heavy equipment, automotive, industrial machinery, or B2B leasing/installment sales is highly preferred.
- Fieldwork Capability: Proven experience or willingness to conduct physical, on-site customer visits for collection purposes across regions.
Technical Skills & Knowledge
- Risk Analysis: Ability to accurately assess customer business health, operational changes, and financial data to spot early default indicators.
- Software & ERP Systems: Familiarity with enterprise ERP platforms (e.g., SAP, Oracle) and CRM database workflows.
- Data Tools: Advanced command of Microsoft Excel for monitoring aging reports, scheduling lists, and maintaining comprehensive dynamic profiles.
- Regulatory Familiarity: Solid baseline understanding of Saudi Arabian commercial laws, debt collection framework guidelines, and regional corporate practices.
Soft Skills & Competencies
- Negotiation & Conflict Resolution: Highly developed persuasion skills to conduct difficult settlement talks professionally while maintaining key commercial relationships.
- Bilingual Communication: Native Arabic fluency paired with professional business English capabilities (both written reports and verbal communication).
- Problem-Solving: Competency to design flexible, strategic, and realistic structured installment rescheduling plans for high-risk accounts.
- Reporting: Ability to compile clear, concise, data-driven analytical summaries regarding collection progress for senior leadership reviews.
Additional Conditions
- Mobility: Possession of a valid Saudi driving license and regular access to a reliable vehicle for active outdoor regional fieldwork.