كراون بلازا المدينه تعلن عن وظيفة مدير مشتريات في المدينة المنورة

Company Description Crowne Plaza Madinah is a 5-star hotel located in the heart of Madinah’s central area, just a two-minute walk from Al Haram and with easy access to Al Rawdha Al Sharifa, the airport, historical sites, and major shopping malls. The hotel serves pilgrims, leisure guests, business travelers, corporate clients, and airline crews, offering 506 comfortable rooms and suites, including Haram view rooms overlooking the Prophet’s Mosque courtyard. Guests enjoy a variety of restaurants and the Orchid Café, as well as a business center, an outsourced gym, and on-site parking. Club Members have access to dedicated Club Floors with spacious rooms, a VIP lounge, private meeting room, business center facilities, and all-day refreshments. The hotel also features six well-equipped meeting rooms with modern audio-visual technology and Wi-Fi, designed to support smooth, professional events.

Role Description This is a full-time, on-site role based at Crowne Plaza Madinah in Medina. The Job Title will be responsible for delivering high-quality guest service, coordinating daily operations within their department, and maintaining brand standards in all interactions. Responsibilities include communicating clearly with guests and team members, following hotel procedures, supporting smooth check-in and check-out experiences, and responding promptly to guest needs and inquiries. The role involves close collaboration with colleagues across front-of-house and back-of-house functions, accurate documentation and reporting, and active participation in ongoing training and performance improvement initiatives. The Job Title is expected to contribute to a welcoming, safe, and professional environment that aligns with the hotel’s service culture.

Qualifications

• Demonstrated customer service and hospitality skills, with the ability to provide courteous, professional support to guests from diverse backgrounds.
• Strong communication and interpersonal skills, including clear spoken and written English; additional language proficiency is an advantage.
• Organizational and time-management abilities to handle multiple tasks, prioritize work, and meet service and operational deadlines.
• Basic computer proficiency and comfort using hotel systems, email, and standard office software; familiarity with hospitality or reservation systems is a plus.
• Ability to work collaboratively in a team environment, remain calm under pressure, and adapt to changing guest and business needs.
• Previous experience in hotels, tourism, or customer-facing roles is preferred; experience in 4- or 5-star properties is an advantage.
• High level of integrity, reliability, and attention to detail, with a commitment to safety, cleanliness, and hotel policies.
• Relevant diploma or degree in hospitality, business, or a related field is beneficial; ongoing professional development is encouraged.