Location: Dammam.
Job title: Commercial Executive.
Department: Commercial.
Job Purpose:
Support the Commercial Manager to coordinate and works closely with various departments to resolve contractual and commercial issues and claims. Maintain relation between business partners. Keep in touch with Shippers / Consignees brokers / Transporters and insurance company and claims.
Key Responsibilities:
- Work distribution & supervise internal and external departments.
- Organizing, planning and implementing strategy.
- Managed projects understand the importance of delegation.
- Monitor daily / weekly / monthly work plan of employees.
- Follow up instruction on daily basis.
- Documentations of claims statistics and coordination with lines brokers transporters under supervision of Sr. Officer and Asst. Manager.
- Accountable job responsibilities and achieving goals.
- Obey company’s policies, when necessary.
- Follow up claims and complaints and update weekly and monthly basis.
- Government relation and authorities and update social on daily to management.
- Being connected through strong social network sites and monitor closely.
Experience & Qualifications:
- A Bachelor's degree or an associate degree.
- Minimum of 1-3 years’ and above experience in industry.
Required Skills:
- Proficient in Microsoft applications (MS Office, MS Word, MS Excel, MS PowerPoint).
- Mandarin Language Skill.
- Know how to drive vehicle flexibility and a talent for negotiation.
- Fluent in speaking/writing English.
- Ability to recommend initiative and lead employees.
- Great attention to detail with resolve to follow through on all tasks.
- Highly organized and able to multitask.
- Excellent team-player mindset with ability to skills and delegate jobs effectively.
- Skilled in conflict resolution with strong customer service focus.
- Must have commercial and social network.
- Good operational experience.
- Have good relations/Network in local industries.
- Social involvement locally is beneficiary for company.
- Good command on TOS and SOP/Work flow.
- Good experience in customer care.
- Must know the local working culture and good relations in local market.