National Aquaculture Group | NAQUA تعلن عن وظيفة مدير عمليات الموارد البشرية وتجربة الموظفين في جدة

Key Scope & Responsibilities:

• Establish and manage HR service management framework across HR Operations &

Workforce Services

• Develop and monitor SLA standards, service performance, and operational responsiveness

• Lead HR operational KPI monitoring, dashboard reporting, and service performance

analysis

• Oversee employee service escalations, operational issues, and service follow-up

coordination

• Monitor service quality, operational consistency, and workflow effectiveness across HR

Operations functions

• Lead process optimization, service improvement, and operational efficiency initiatives

• Coordinate cross-functional operational improvement projects across payroll, onboarding,

employee services, and workforce support functions

• Support operational audits, compliance readiness, and service standardization initiatives

• Drive employee experience improvement and service responsiveness enhancement

initiatives

• Support implementation of operational transformation and workflow enhancement

initiatives