وظيفة أخصائي خدمة ما بعد البيع لدى Iduast company في الشرقية

Job Title: After-Sales Service Engineer

Position Summary:

Responsible for providing after-sales technical support, commissioning, maintenance, and troubleshooting for power transformers and electrical equipment. The role ensures reliable equipment performance, timely issue resolution, and high customer satisfaction.

Key Responsibilities:

• Provide on-site and remote technical support, installation, commissioning, and maintenance services.
• Diagnose equipment faults and perform preventive and corrective maintenance.
• Support FAT, SAT, commissioning, warranty, and post-warranty activities.
• Prepare service reports, maintenance records, and technical documentation.
• Advise customers on equipment operation, maintenance, and spare parts requirements.
• Coordinate with engineering, sales, logistics, and operations to ensure effective service delivery.
• Identify opportunities for service contracts, upgrades, and spare parts sales.
• Ensure compliance with safety, quality, and customer requirements.

Requirements:

• Bachelor's degree in Electrical, Mechanical, Mechatronics Engineering, or related field.
• 3-5+ years of experience in field service, commissioning, or maintenance of electrical or industrial equipment.
• Strong troubleshooting and technical problem-solving skills.
• Ability to read electrical drawings and technical documentation.
• Good communication, reporting, and customer service skills.

📍 Location: Saudi Arabia - Dammam (SPARK)