وظيفة مراقب ائتماني إقليمي لدى Arrow Food Group في مكة جدة

Job Purpose

The Regional Credit Controller is responsible for managing Accounts Receivable (AR), credit control activities, collections, customer account management, and financial compliance across the assigned region. The role ensures effective working capital management, timely collections, accurate customer account maintenance, and close collaboration with Sales, Commercial Finance teams.

Key Responsibilities

Accounts Receivable & Credit Control

• Manage all Accounts Receivable and credit control activities within the assigned region, including oversight of branch accounting teams.
• Monitor customer outstanding balances, overdue invoices, pending returns, and credit notes to ensure timely resolution and collection.
• Conduct weekly AR meetings with sales team to review ageing reports and agree on collection action plans. And to expedite posting CNs.
• Prepare and maintain collection forecasts and monthly collection targets in coordination with the Sales teams.

Customer Account Management

• Organize and conduct regular visits to key customers across the region to support collection activities, resolve account-related issues, and strengthen customer relationships.
• Ensure completion of customer Balance Confirmations (BCs) across all channels and divisions, with special focus on major customers.
• Investigate and resolve any discrepancies identified through customer reconciliations and balance confirmations.
• Coordinate customer master data creation and maintenance, ensuring all required documentation is complete and validated before submission for approval.

Reconciliation & Financial Controls

• Monitor and ensure timely and accurate payment allocation based on customer payment details and FIFO principles where applicable.
• Review and track pending Credit Notes (CNs) in coordination with Regional Commercial Teams and ensure timely closure.
• Coordinate monthly bank reconciliations, including identification and resolution of unposted customer payments.
• Review customer payments received through banking platforms and coordinate with sales teams to ensure timely receipt issuance and posting.
• Daily Follow up with DRD supervisor to ensure the outstanding invoices are collected and Ensure monthly cash van (DRD) stock counts are completed by branch accountants and investigate any stock or collection variances.
• Ensure compliance with company credit policies, financial controls, and reporting requirements.
• Support internal controls, audit requirements, and ensure full compliance with Saudi financial regulations and corporate governance standards

Qualifications & Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 5-8 years of experience in Accounts Receivable, Credit Control, or Finance Operations, preferably within FMCG or distribution businesses.
• Strong understanding of credit management, collections, customer reconciliation, and financial controls.
• Experience managing regional operations and coordinating with cross-functional teams.
• Advanced proficiency in Microsoft Excel and ERP systems (SAP experience is preferred).
• Strong analytical, communication, and stakeholder management skills.