Hadya Group تعلن عن وظيفة مدير عمليات في مكة وجدة

Company Description

Hadya Group is a real estate development and investment company dedicated to creating distinctive customer experiences across multiple sectors, including real estate development, hospitality, facility management, and operation and maintenance services. The company is one of the shareholders of Abdul Latif Jameel Group, reinforcing its strong presence and partnerships in the region. Hadya Group delivers high-quality projects such as Jameel Square, GRAVITA Coworking Space, Movenpick Hotel - Tahlia, HOMCO, and others. The organization focuses on meeting the highest market standards and redefining excellence through innovation, operational efficiency, and customer-centric solutions. Team members join a growth-oriented environment that values professionalism, collaboration, and continuous improvement.

Role Description

The Operations Manager role is a full-time, on-site position based in Jeddah. This role is responsible for overseeing daily operations across assigned properties and projects, ensuring service quality, safety, and compliance with organizational standards and local regulations. The Operations Manager coordinates with internal teams and external partners, manages schedules and workflows, and monitors facility performance, maintenance, and resource utilization. Key responsibilities include analyzing operational data, implementing process improvements, managing vendor relationships, and supporting budget planning and cost control. The role also involves leading and mentoring staff, resolving operational issues promptly, and contributing to strategic initiatives that enhance customer experience and operational excellence.

Qualifications

• Proven experience in operations management within real estate or related industries.
• Strong skills in process improvement, workflow optimization, and resource planning.
• Ability to manage budgets, monitor costs, and interpret operational and financial reports and collections.
• Competence in vendor and stakeholder management, contract oversight, and service-level coordination.
• Effective leadership, team management, and performance coaching capabilities.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency with productivity tools and operational management systems; familiarity with facility or property management software is an advantage.
• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced certifications in operations or project management are a plus.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities.
• Fluency in English; Arabic language skills are beneficial.