Morgan International تعلن عن وظيفة مستشار برامج في الرياض

Company Description Morgan International is a global education provider with a presence in 28 locations worldwide, offering U.S. and international certification programs, diplomas, training, workshops, and Continuing Professional Education courses. The organization serves professionals across multiple industries, including accounting, auditing, finance, human resources, supply chain and logistics, and digital marketing. Its mission is to equip learners with practical skills, up-to-date knowledge, and recognized credentials to advance in a rapidly changing business environment. Morgan’s portfolio includes preparation courses for designations such as CPA, CMA, CFA, CIA, ESG, CAIA, FRM, DipIFR, SHRM-CP, SHRM-SCP, GRP, CSCP, and various digital marketing certifications. The company emphasizes high-quality instruction, global standards, and career-focused learning experiences.

Role Description The Program Advisor is a full-time, on-site role based in Riyadh, responsible for guiding prospective learners in selecting the most suitable programs and certifications. Day-to-day activities include engaging with inquiries via phone, email, and in person, explaining program structures, requirements, and outcomes, and supporting individuals through the enrollment process. The Program Advisor collaborates with the sales and academic teams to provide accurate information, maintain up-to-date knowledge of Morgan’s offerings, and ensure a positive candidate experience from first contact through registration. The role also involves maintaining records in CRM systems, following up with leads, participating in events or information sessions, and contributing feedback to improve advising processes and marketing materials.

Qualifications

• Strong communication and interpersonal skills, with the ability to explain complex programs clearly and build trust with diverse prospective learners.
• Customer service and advisory skills, including active listening, needs assessment, and providing tailored guidance to help candidates choose appropriate certifications.
• Organizational and administrative skills, such as managing multiple inquiries, maintaining accurate records, and working effectively with CRM or student information systems.
• Sales and marketing awareness, including comfort with follow-ups, lead nurturing, and collaboration with marketing teams on campaigns and events.
• Basic understanding of professional certifications in fields such as accounting, finance, HR, supply chain, or digital marketing, or strong willingness to learn quickly.
• Ability to work collaboratively in a team oriented environment and coordinate with academic, operations, and marketing colleagues.
• Proficiency in English and Arabic language skills are an advantage.
• Bachelor’s degree in business, education, marketing, or a related field, or equivalent professional experience in advising, admissions, or training services.
• Previous experience in education services, admissions, career counseling, or training centers is highly beneficial.