The Box Design Studio تعلن عن وظيفة ممثل خدمة عملاء في الدمام

The Box Design Studio is a leading manufacturer of high-quality polypropylene (PP) cups, designed to provide durable, food-grade, and cost-effective packaging solutions for beverage brands, cafés, restaurants, and catering services. With advanced production technology and strict quality control, our recyclable products meet the highest food safety and industry standards. We also offer customization options, including branded printing and tailored packaging, to help businesses enhance their brand identity. Committed to sustainability and exceptional customer service, The Box Design Studio prides itself on delivering reliable products with fast turnaround times to clients across local and global markets.

This is a full-time, on-site role for a Customer Service Representative based in Dammam. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, maintaining a high level of customer satisfaction, and providing support throughout the customer journey. Additional responsibilities include addressing customer feedback, processing orders efficiently, and ensuring seamless interaction between customers and the company.

• Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
• Ability to enhance and manage Customer Experience effectively
• Proficiency in communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work efficiently in a fast-paced, on-site environment
• Familiarity with CRM tools and customer support systems is an advantage
• Prior experience in customer service roles is preferred
• Fluency in both Arabic and English is highly desirable