وظيفة ممثل خدمة عملاء لدى Wix في الرياض

About the Company:

 A company specializing in selling electrical products and electronic accessories through online stores.

Role Description:

 We are looking for a Customer Service Representative to join our team in Riyadh on a full-time, on-site basis.

 You will be responsible for handling customer inquiries, managing orders, resolving complaints, and ensuring a smooth customer experience.

 Your main duties include responding to customer messages and calls, following up on issues, coordinating with internal departments, and maintaining high satisfaction levels.

Qualifications & Experience:

• Bachelor’s degree in business administration, Communications, or a related field (preferred).

• Experience: 0-2 years.

• Fluency in Arabic and English is a plus.

Key Skills:

• Excellent communication and interpersonal skills.

• Strong problem-solving and time management abilities.

• Ability to work efficiently in a fast-paced environment.

• Proficiency in Microsoft Office and familiarity with CRM systems.

• A customer-focused and positive attitude.