- Reports to: CEO / Group Director (Healthcare & Education) / Board.
- Manages: HR Managers / HR Business Partners for hospitals, clinics, schools, and training centers.business.linkedin+1
Role Purpose:
- Lead the overall people strategy across healthcare and education entities, ensuring HR practices directly support patient care quality, learner outcomes, and organisational growth.business.linkedin+1
- Build compliant, scalable HR frameworks covering clinical, academic, and administrative staff in multiple locations.business.linkedin+1
Key Responsibilities - Strategy & Governance:
- Develop and implement HR strategy aligned with healthcare and education business plans and regulatory requirements.business.linkedin+1
- Standardise HR policies and procedures (recruitment, onboarding, performance, grievance, disciplinary, and exit) across all entities.business.linkedin+1
- Ensure compliance with labour laws and sector regulators (health authorities, education and accreditation bodies) in each jurisdiction
- Oversee HR risk, audit, and compliance, and manage documentation for inspections, accreditation, and renewals.
Key Responsibilities - Workforce Planning & Talent:
- Lead workforce planning and staffing for doctors, nurses, allied healthcare professionals, teachers, trainers, and support staff.
- Design recruitment and selection processes that assess both technical competence and behavioural fit for patient‑facing and learner‑facing roles.business.linkedin+1
- Implement robust onboarding and continuous training frameworks, including clinical competencies, teaching excellence, and compliance trainin
- Develop succession plans for critical clinical and academic leadership roles
Key Responsibilities - Culture, Engagement & Performance:
- Promote a culture of safety, ethics, empathy, and professional excellence across healthcare and education entities.
- Design and oversee performance management, ensuring clear KPIs for patient care, teaching quality, and operational efficiency
- Drive employee engagement and well‑being programmes (burnout prevention, counselling, flexible schedules, recognition) tailored to clinical and academic staff
- Manage complex employee relations issues, grievances, and investigations, ensuring fair and compliant outcomes.
Key Responsibilities - Compensation, Benefits & HR Operations:
- Oversee compensation and benefits structures for clinical and academic staff, balancing competitiveness, internal equity, and budget constraints. Ensure accurate and timely payroll, leave management, and benefits administration across entities
- Use HR data and analytics to monitor attrition, absenteeism, overtime, and productivity, and recommend corrective actions.
Qualifications & Experience:
- Bachelor’s degree in Human Resources Management, Business Administration, or related field; Master’s degree preferred.business.linkedin+2
- Minimum 12-18 years of HR experience, with at least 5 years in a senior HR leadership role.linkedin+1
- Proven experience in healthcare and/or education (hospitals, clinics, schools, universities, or training centres) or similarly regulated service industries
- Strong knowledge of labour laws and sector‑specific accreditation/compliance requirements (health authorities, education ministries, licensing bodies).
Core Skills & Competencies:
- Strategic HR leadership and multi‑stakeholder management.business.linkedin+1
- Workforce planning and talent management for clinical and academic roles.
- Policy development, compliance, and risk management
- Strong communication, negotiation, and conflict‑resolution skills, with cultural sensitivity.linkedin+1
- HR analytics, budgeting, and resource optimisation across multiple entities.
- High ethical standards and commitment to patient and learner outcomes