وظيفة أخصائي أول إعادة هندسة وتحسين العمليات لدى بنك الرياض في الرياض

Responsibilities

• Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
• Implements the day-to-day operations assigned for the Business Process Re-engineering Section and ensure compliance with the established standards and procedures.
• Conducts a process analysis from quality perspectives, ensures compliance with the established policies, approved methodology and procedures, and provides recommendations to improve.
• Develops, designs, and updates business processes that are assigned to the section for assessment or as part of a project.
• Coordinates the review and approval process with the concerned departments.
• Prepares process review and analyses findings reports identifying areas of consideration and proposes the implementation of corrective actions for process improvement.
• Reviews and monitors the SLAs and KPIs identified for the processes in order to ensure proper design and sufficient implementation.
• Monitors solutions implementation plans for all the process improvement projects.
• Gathers the core process in order to make a plan for the year and enhance the process.
• Makes change management plans in order to make the business adept to new changes.
• Assesses the impact of introduced changes to people, process, and systems and ensures proper relevant communication and awareness initiatives to support the effective implementation of change.
• Facilitates discussions with the Process Owner and stakeholders in order to develop required process maps and include KPIs, controls, and SLAs related to each documented process.
• Supports the Process Owners to implement the changes recommended by the BPM team in different improvement projects.
• Ensures effective coordination with the bank departments to ensure proper communication and objectives alignment.
• Conducts awareness sessions regarding process enhancements standards and practices in order to identify areas of improvement.
• Collaborates with the Business Process Architect Sections in order to align the processes with procedures and SLAs to ensure the efficiency and effectiveness of the process.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices taking into account ‘international best practice’, improvement of business processes, cost reduction, and productivity improvement.
• Prepares departmental reports of Riyad Bank timely and accurately to meet organization and department requirements, policies, and standards.
• Complies with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.
• Performs any other related duties or assignments as directed.

Qualifications

• Bachelor’s degree in business administration, IT, Management Information System, or equivalent.

Required Skills

• 4-6 years of relevant experience in Banking/Financial Institutions Operational Risk, Security, Compliance, or Audit.
• Language: English: Advanced.

Prefer