Job Summary:
We are seeking a motivated, customer-focused Salesperson to join our Khamis Mushait team. The successful candidate will engage with customers in-store, promote our product range, maintain merchandising standards, and contribute to achieving branch sales targets. This role requires strong interpersonal skills, product knowledge, and the ability to work effectively in a fast-paced retail environment.
Key Responsibilities
- Customer Engagement: Welcome customers, understand their needs, provide accurate product information and personalized recommendations, and ensure a positive shopping experience.
- Sales Execution: Promote products and current offers, achieve individual and store sales targets, and close sales using effective questioning, cross-selling, and upselling techniques.
- Merchandising and Store Standards: Maintain attractive product displays, restock shelves, verify pricing and signage accuracy, and keep the sales floor clean and organized.
- Product Knowledge: Maintain up-to-date knowledge of product features, benefits, availability, and promotions to advise customers confidently.
- Point-of-Sale Operations: Operate cash register and payment systems accurately, and process transactions, returns, and exchanges according to company policies.
- Customer Service and Aftercare: Respond to customer inquiries and concerns professionally, escalate issues when necessary, and follow up to support customer satisfaction.
- Team Collaboration: Work closely with colleagues and store leadership to meet daily operational goals, participate in team meetings, and support a positive team environment.
- Loss Prevention and Compliance: Follow cash-handling procedures, security protocols, health and safety requirements, and all company policies.
- Reporting: Share feedback with store management regarding customer preferences, inventory requirements, product performance, and sales results.
Skills And Qualifications
- Experience: One or more years of retail or sales experience is preferred; candidates with strong customer service skills are encouraged to apply.
- Education: High school diploma or equivalent is preferred.
- Communication: Strong verbal communication skills in Arabic and English, with the ability to engage customers clearly and professionally.
- Customer Focus: Demonstrated commitment to providing friendly, responsive service and building positive customer relationships.
- Sales Ability: Ability to understand customer needs, explain product benefits, handle objections, and achieve sales goals.
- Numeracy and Accuracy: Comfortable handling cash, processing transactions, and maintaining accurate records.
- Physical Requirements: Ability to stand for extended periods, lift and move stock as required, and perform routine store tasks.
- Teamwork and Adaptability: Willingness to work flexible hours, including weekends and public holidays, and adapt to changing priorities in a retail environment.
- Legal Eligibility: Legal authorization to work in Saudi Arabia is required.
Working Environment And Benefits
- Supportive Team: Join a collaborative store team focused on customer service, teamwork, and continuous improvement.
- Development Opportunities: Access on-the-job training and opportunities for professional growth and advancement within the company.
- Compensation: Receive a competitive salary with performance-based incentives and employee discounts.
- Work Schedule: Work flexible shifts, including weekends and public holidays, according to store operating requirements.
We are committed to providing an inclusive workplace and welcome applications from candidates of all backgrounds. Reasonable accommodations are available during the recruitment process upon request.