وظيفة متدرب دعم تقنية المعلومات لدى Qsas (شركة تابعة لصندوق الاستثمارات العامة) في الرياض

JOB PURPOSE

IT Support - Intern, the role will be responsible to monitor and maintain the computer systems and networks of the organization. He/She is responsible to install and configure computer systems, diagnosing hardware/software faults and solve technical problems through multiple support channels or face to face.

Key Responsibilities

Core Responsibilities

• Assist in setting up and configuring user workstations and peripheral devices. Support the IT helpdesk by logging and following up on support tickets.
• Help troubleshoot basic hardware, software, and connectivity issues under supervision.
• Assist in maintaining the IT asset register and equipment inventory.
• Support user onboarding/offboarding tasks such as account creation and device preparation.
• Learn and assist with basic ERP system operations and end-user support.
• Perform any other IT-related tasks as assigned by the IT team.
• Assist in coordinating ISP-related activities including invoice verification and follow-up, new internet line requests, and monitoring of ongoing ISP services and vendor correspondence.

QUALIFICATIONS AND EXPERIENCE

Minimum Qualifications

• Recently completed a bachelor's degree in IT, Computer Science or a related field

Years & Nature of Experience

• No prior experience required

Technical Competencies

• Basic knowledge of computer hardware, software, and networking concepts

Behavioral competencies

Willingness to learn, Team player, Communication skills, Adaptability