سوكنا كابيتال تعلن عن وظيفة أخصائي دعم شبكات وتقنية معلومات في الرياض

About the Role:

We are a Saudi-based investment company seeking a reliable and proactive Network & IT Support Specialist to take ownership of our internal IT systems. This is a hands-on role where you will be responsible for keeping our small-scale infrastructure secure, stable, and efficient - supporting both the server room and employees' day-to-day needs.

You will work closely with the IT Manager and external service providers when needed, but most tasks will be performed independently in-house.

Key Responsibility:

·       Install, configure, and maintain our Windows Server environment, including regular updates, user management, and system security.

·       Administer and support Active Directory for account setup, access control, and group policies.

·       Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.

·       Support and manage Microsoft Office 365 tools, including Exchange Online, SharePoint, OneDrive, and Teams.

·       Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.

·       Troubleshoot Office 365 issues and provide basic training/support to employees as needed.

·       Maintain and support our network infrastructure: firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.

·       Monitor and maintain the physical server room setup, including UPS, cooling, rack equipment, and cabling.

·       Coordinate with external vendors when necessary for firmware upgrades or technical escalations.

·       Provide general IT support to staff, including laptops setup, troubleshooting, software installation, and hardware purchasing.

·       Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (BioStar).

·       Help ensure basic IT security hygiene and assist in following internal data protection guidelines.

Qualifications:

- Bachelor’s degree in computer science, Information Technology, or a related field.

- 3-5 years of experience in IT support or system/network administration.

- Solid hands-on experience with:

 • Microsoft 365 (user management, licensing, Exchange, Teams)

 • Windows Server and Active Directory

 • Networking: firewalls, switches, VLANs, DNS/DHCP

 • Backup systems and troubleshooting

 • Familiarity with IP telephony, CCTV, and access control hardware

 • Experience with Aruba, Fortinet, Grand stream, or similar platforms

 • Certifications such as Microsoft 365 Associate, Fortinet NSE, or CompTIA Network+/Security+

Location:

Riyadh

Employment Type:

Full-time, On-site