وظيفة مساعد إدارة علاقات شاغرة لدى Wosol_Concierge بالرياض

Role Overview

WOSOL Concierge is seeking a polished, proactive, and service-driven Relationship Management Associate

to support VIP, corporate, and high-profile clients. The role owns client communication and

cross-functional follow-up while ensuring every interaction reflects WOSOL's standards of discretion,

precision, and luxury service.

Key Responsibilities

• Manage client requests from receipt through successful completion.

• Coordinate with Operations, Finance, and other supporting departments.

• Follow up on quotations, approvals, payments, and service confirmations.

• Maintain accurate client profiles, preferences, and request records.

• Handle complaints and escalations with professionalism and discretion.

• Monitor client satisfaction and support retention initiatives.

Candidate Requirements

• 1-3 years of experience in relationship management, hospitality, concierge, travel, or customer experience.

• Fluent in Arabic and English, both written and spoken.

• Strong communication, organization, and follow-up skills.

• Professional appearance and refined client-service etiquette.

• Ability to protect confidential information with full discretion.

• Comfortable using CRM or portal systems and working flexible shifts when required.