Boutiqaat تعلن عن وظيفة مدير نظم (System Administrator) في الرياض

Ever been the person everyone turns to when “the system is down,” the printer refuses to cooperate, or the Wi-Fi mysteriously vanishes? Good because we’re looking for exactly that kind of problem-solver.

At Boutiqaat, we’re looking for a System Administrator, you’ll be the backbone of our IT operations keeping systems running, users supported, and technology working with us. From troubleshooting everyday hiccups to helping maintain secure, high-performing infrastructure, your work will keep the organization moving forward without missing a beat.

What You’ll Be Doing:

• Provide first and second-level support for desktops, laptops, printers, and more
• Troubleshoot hardware, software, and network issues-fast and effectively
• Support onboarding/offboarding (accounts, access, devices)
• Assist users with passwords, access, and general IT questions
• Manage tickets, track issues, and meet SLAs like a pro
• Escalate complex challenges when needed (you’re good but not expected to be psychic)
• Support Windows environments, including Active Directory and group policies
• Assist with updates, patching, and routine maintenance
• Monitor system performance and flag risks early
• Help manage backups and basic data restoration
• Troubleshoot LAN/WAN and connectivity issues
• Help enforce IT security policies and endpoint protection
• Maintain secure access across systems and devices
• Spot and escalate potential vulnerabilities
• Maintain IT asset inventory and documentation
• Support CCTV and surveillance systems
• Handle hardware setups, installations, and deployments
• Work with vendors for maintenance and services
• Assist in disaster recovery and preventive maintenance
• Travel to regional sites to support kiosks, POS, and handheld devices
• Support email, calendars, shared drives, and collaboration tools
• Troubleshoot access, permissions, and application issues
• Set up and maintain user work environments
• Create simple user guides and knowledge base content

What You Bring to the Table:

• Bachelor’s degree in IT, Computer Science, or related field
• 3-5 years in IT support, helpdesk, or technical roles
• Experience supporting users in a corporate environment
• Windows OS, Active Directory, DNS, DHCP
• Microsoft Office and business applications
• Networking basics (TCP/IP, VPNs, routers, switches)
• Exposure to firewalls, endpoint security, and VOIP (a plus)
• Familiarity with ticketing/service management tools
• Strong troubleshooting and problem-solving mindset
• Ability to juggle multiple requests and prioritize effectively
• Clear communication with both tech and non-tech users
• Solid understanding of IT security basics
• Comfortable working independently and in a team
• Bonus: hands-on hardware repair skills (chip-level? even better)
• Organized, detail-oriented, and documentation-driven
• Fluent English (required) Arabic (a plus).

Why Boutiqaat?

At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.

Ready to Grow with Us?

Kickstart your career with hands-on experience, expert mentorship, and real impact.

Apply now and be part of something exciting!