وظيفة أخصائي تجارة إلكترونية شاغرة لدى مؤسسة الحلة التجارية بمدينة الرياض

Company Description Al Hala Trading Establishment is a multi-brand retail company that operates Aura, a home fashion and accessories brand, and Leem, a modest fashion brand. Aura, launched in 2012, offers modern, globally sourced furniture and home accessories designed by an in-house team, focusing on distinctive, boutique-inspired collections. Leem is a contemporary fashion house offering stylish, modest wear for fashion-conscious customers, with seasonal collections that redefine modest fashion. Headquartered in the GCC, the company has retail stores across the UAE and KSA, and Leem products are also available via regional and international e-commerce platforms such as Namshi and Next. Leem has a dedicated shopping app in KSA and is preparing to launch a global e-commerce destination, reflecting the company’s focus on digital retail growth.
Role Description The Ecommerce Specialist will manage and optimize online sales channels for Aura and Leem, focusing on product listings, pricing, promotions, and inventory accuracy. This full-time, on-site role based in Riyadh involves updating product content, analyzing sales and customer behavior, and coordinating with merchandising, marketing, and store teams to ensure a consistent omnichannel experience. The role includes monitoring website and marketplace performance, managing online orders and returns, and ensuring high standards of customer service in digital channels. The Ecommerce Specialist will also support digital campaigns, track key performance indicators, prepare reports, and recommend improvements to enhance conversion, average order value, and overall online revenue.
Qualifications

• Candidates should possess strong E-Commerce and Sales skills, including experience with online retail platforms, merchandising, and revenue optimization.
• Candidates should possess solid Analytical Skills to interpret performance data, track KPIs, and generate actionable insights.
• Candidates should possess excellent Customer Service skills to manage online customer interactions, orders, and issue resolution.
• Candidates should possess effective Communication skills to collaborate with cross-functional teams and convey information clearly.
• Relevant experience in fashion or home retail, familiarity with marketplace platforms and e-commerce CMS tools, and proficiency in MS Excel or other analytics tools are beneficial.
• A diploma or bachelor’s degree in Business, Marketing, E-Commerce, or a related field, along with prior experience in an e-commerce or retail environment, is preferred.