3Pillars Companies تعلن عن وظيفة أخصائي تشغيل أنظمة الاتصالات الإدارية في مكة وجدة

📍 Location: Saudi Arabia

🇸🇦 Saudi Nationals Only

We are looking for an experienced Administrative Communication System Operation Specialist to manage and support the organization's administrative communication system (ETIMAM), ensuring smooth daily operations, user support, system integration, and efficient document workflow management.

• Manage the daily operation and administration of the ETIMAM system.
• Configure users, roles, permissions, and workflow settings.
• Monitor system performance and ensure service availability.
• Support end users by troubleshooting system issues and providing technical assistance.
• Manage document workflows, correspondence, and approval processes.
• Generate reports and monitor system usage.
• Integrate ETIMAM with enterprise applications and document management systems.
• Coordinate with vendors and internal IT teams for system enhancements and issue resolution.
• Maintain system documentation, user guides, and operational procedures.
• Ensure compliance with organizational policies and information security standards.

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum 5 years of experience in operating and supporting enterprise administrative communication systems.
• Strong knowledge of ETIMAM or similar Administrative Communication Systems.
• Experience in user administration, workflow configuration, and document lifecycle management.
• Experience with system integration and document management platforms.
• Good understanding of databases and reporting tools.
• Strong analytical and troubleshooting skills.
• Excellent communication and documentation skills.

• Experience integrating ETIMAM with enterprise systems.
• Experience working with Electronic Document Management Systems (EDMS).
• Knowledge of government digital transformation initiatives.
• Familiarity with workflow automation and business process management.

• Administrative Communication Systems
• ETIMAM
• Workflow Management
• User & Access Management
• System Administration
• Document Management
• System Integration
• SQL (Preferred)
• Troubleshooting
• Technical Support
• Reporting & Analytics