وظيفة مشرف مبيعات شاغرة لدى Jayasom Wellness Resort Amaala في تبوك

An Exclusive Retreat of Wellness and Singularity

In Partnership with Red Sea Global (RSG)

Opening in 2025, Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other-an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.

Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies-ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.

We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives-individuals who are passionate about elevating human potential and reshaping the future of life.

Join Jayasom. Redefine the future of wellness.

JOB PURPOSE:

• Welcome and greet guests to the Retail areas, ensuring the space is welcoming and well stocked with appropriate goods.
• Provide administrative support to the Retail operations and ensure a smooth guest experience.
• Help sourcing new retail suppliers and items, relevant to the resort’s concepts of sustainability and Health and Wellness.
• Provide an effective service to all guests, ensuring charges are accurate.
• Handle stock take and inventory reporting.
• Handles purchase wrapping and shipping.
• Ensure a clean and organised work space.
• Maintain hygiene and safety standards, refresh and sanitize the retail areas.
• Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example and living and healthy and balanced lifestyle.

GENERAL RESPONSIBILITIES:

• Maintain effective communication with all departments of the resort to ensure a smooth and outstanding service for all guests.
• Develop and maintain effective relationships with colleagues, clients, corporate office.
• Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun.
• Have a complete understanding of own role, responsibilities and company expectations.
• Adhere to the company’s policies and procedures, employee guidelines and service standards.
• Educate resort employees on the products available at the retail shops.
• Deliver and participate in meetings as required, facilitate seminars and training to internal and external guests.
• Proactively participate in people relations and community relations activities and programs avaialable at the property.
• Work towards exceeding company’s business targets.
• Take a positive and resourceful approach to every project.
• Carry out any other reasonable duties and responsibilities as assigned.

KEY OPERATIONAL RESPONSIBILITIES:

• Ensure the Retail areas are always clean and neat, with the necessary products and samples, ready to welcome guests at any time.
• Meet and greet guest coming in the Retail areas.
• Help guests choose the best product for their needs.
• Create a positive shopping experience.
• Connect with guests and suppliers to develop professional relationships that foster trust, confidence, harmony and loyalty.
• Show caring and professional assistance to guests and everyone visiting the retail areas.
• Drive sales through effective use of the retail space.
• Meet sales goals as per Team Leader’s guidelines.
• Handle proper pricing and stock control of retail items.
• Handle promotional materials and displays.
• Learn and apply new procedures and services.
• Monitor guest’s feedback, handle requests and complaints and take prompt actions.
• Ensure billing procedures are followed and charges are accurate.
• Remain impartial at all times and ensure the offerings and services fulfil and exceed the guests’ expectations.
• Protect and promote the guest’s confidentiality, privacy and dignity.
• Have a good working knowledge of all Wellness services and products provided at the resort, including promotional items, visiting consultants, facilities and its capabilities.
• Be aware of current and future services offered by the resort and offer suggestions for improvement, expansion or creation of new services.
• Apply sustainable options for gift wrapping and packaging.
• Keep updated with local and international trends and provide timely recommendations to ensure the services are innovative and relevant while supporting Jayasom’s core values.
• Continuously challenge the resort’s services, programs and activities and make recommendations for improvement.
• Ensure compliance with health and safety legislation
• Support the operations and help other team members when needed.

JOB REQUIREMENTS:

Qualifications:

• Bachelor Degree or High School Degree
• Fluent in English and Arabic is an Advantage
• Additional language

Work Experience:

• Previous experience in a similar role
• Demonstrated track record in sales and negotiation

Knowledge:

• Spa and beauty products
• Lifestyle items
• Local luxury brands
• Local sustainable brands
• Food items
• Healthy eating

Competencies:

• Empowerment
• Dependability and ownership
• Communication
• Teamwork and collaboration
• Creativity and resourcefulness
• Self-development
• Guest service

Technical Skills:

• Enthusiasm
• Excellent IT skills
• Numerical skills
• Verbal communication skills
• Teamworking skills
• Organisational skills
• Resourcefulness
• Confidence
• Commercial awareness

Attitude:

• Giving
• Empathetic
• Trustworthy
• Friendly and approachable
• Creative
• Ethical
• Flexible and adaptable
• Compassion

Disclaimer:

• The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities.
• Position Descriptions are dynamic and change depending on the organizational requirements.
• All staff may be required to perform duties outside of their normal responsibilities as required.