Company Description Dar As Salama Medical Hospital is a healthcare facility dedicated to serving the community with comprehensive medical services. The hospital provides 24/7 emergency care, surgical services, diagnostics, and treatment for a wide range of medical conditions. Its focus is on promoting community well-being through accessible, high-quality care. Team members join a professional environment that values patient safety, compassion, and efficient service delivery. The hospital offers opportunities to contribute directly to patient experience and overall quality of care.
Role Description This is a full-time, on-site Receptionist أستقبال role based at Dar As Salama Medical Hospital in Al Khobar. The receptionist is responsible for greeting patients and visitors, managing check-in and check-out procedures, and directing individuals to the appropriate departments. Daily tasks include answering and routing phone calls, handling appointment inquiries, and providing clear information about hospital services. The role involves maintaining accurate records, performing basic clerical duties such as filing and data entry, and coordinating with medical and administrative staff to support smooth front-desk operations. The receptionist is expected to uphold a professional and welcoming environment while maintaining confidentiality and adhering to hospital policies.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and respectfully with patients, families, and staff.
- Proficiency in phone etiquette and core receptionist duties, including answering calls, scheduling, greeting visitors, and managing front-desk workflows.
- Solid clerical skills such as data entry, filing, record keeping, and basic computer literacy in office and hospital information systems.
- Ability to remain calm and organized in a fast-paced medical environment, with attention to detail and reliability in following procedures.
- Prior experience in a hospital, clinic, or customer-facing role is preferred; familiarity with medical terminology is an advantage.
- High school diploma or equivalent required; additional training in administration or healthcare support is beneficial.
- Commitment to patient confidentiality, professional ethics, and working collaboratively in a diverse, multidisciplinary team.