مجموعة فقيه الصحية تعلن عن وظيفة مندوب مبيعات

Job Purpose:

Driving store sales by delivering excellent customer service, promoting products effectively, and supporting basic optical understanding, while ensuring smooth and professional customer experience.

Key Responsibilities and Duties:

• Identify customer needs and recommend suitable products (frames, sunglasses, basic lenses).                 
• Drive conversion, upselling, Cross-Selling and promotions execution.                 
• Achieving individual sales targets and supporting store performance.                
• Deliver a friendly and professional customer journey.                 
• Handle customer inquiries and basic issues effectively.                 
• Build customer relationships and encourage repeat visits.                 
• Understand basic prescriptions and product types (frames, lenses, CL).                 
• Support opticians by guiding customers before technical handling.                 
• Ensure correct communication of customer needs to optician/technician.                
• Process transactions accurately through POS system.                 
• Support insurance documentation and basic inquiries.                 
• Ensure compliance with company policies and procedures.                
• Maintain product display and cleanliness standards.                 
• Support stock handling and report shortages or issues.                 
• Maintain strong product knowledge and promotions awareness.                
• Work with team to achieve store targets.                 
• Support opticians and technicians during peak hours.                 
• Contribute to a positive and energetic store environment.                
• Follow company policies and procedures.                 
• Maintain professional and ethical behavior.                 
• Ensure adherence to customer service and brand standards.                
• Other duties as assigned within the scope of the job.

Skills and Abilities:

• Strong sales and customer service skills.
• Basic understanding of optical products and prescriptions. 
• Good knowledge of POS systems and sales processes. 
• Strong communication and interpersonal skills. 
• Ability to work under pressure and achieve targets.

Experience:

• 2-4 years in retail sales (optical preferred).

Education:

• Bachelor’s Degree (preferably related field).

Language:

• Excellent command of oral and written English and Arabic.

Licenses / Certifications:

• Optical knowledge preferred