وظيفة مهندس دعم تقنية معلومات - عقد 12 شهراً لدى Avensys Consulting بالرياض

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire for an "IT Deskside Support Engineer- 12 months contract "

Location: Riyadh, Saudi Arabia

Email - hanin@aven-sys.com

Job Summary:- IT Deskside Support Engineer- 12 months contract

A Deskside Engineer provides on-site, hands-on IT support to end users. The role focuses on resolving hardware, software, and peripheral issues that cannot be handled remotely by the service desk, ensuring a smooth and productive end-user experience.

Responsibilities：

• Provide on-site Level 2 deskside support for end users, including desktops, laptops, monitors, printers, and peripherals
• Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner
• Perform IMACD activities (Install, Move, Add, Change, De-install) for end-user devices
• Support OS installation, reimaging, encryption, driver installation, and application deployment
• Handle incident and service request tickets via the ITSM/ticketing system and provide regular status updates to users

Technical Skill:

Strong knowledge of: Windows OS (Windows 10/11), Office productivity tools, Desktop/laptop hardware and peripherals

Hands-on experience with: Device imaging and deployment tools (e.g., SCCM / endpoint tools) and Active Directory basics (join domain, user/group support)

Soft Skills & Competencies

• Strong analytical and problem-solving abilities
• Effective communication with technical and non-technical stakeholders
• Ability to prioritize and manage multiple tasks in a fast-paced environment

Education:

Bachelor’s degree in IT, Computer Science, or related field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to hanin@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: hanin

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy