Inbox Business Technologies is looking for an experienced
Adoption & Measurement Analyst (BI) to own the measurement engine of the programme - designing and maintaining the KPI framework, surveys and dashboards that track engagement, data literacy and satisfaction, and turning data into insight that steers the change effort.
Employment Type: Full-time employment
Responsibilities
- Build and maintain the adoption KPI framework across the three metric themes (Employee Engagement, Data Literacy, Employee Satisfaction)
- Design and administer surveys and polls (awareness, satisfaction) with the SMEs, and analyse results including sentiment and trends
- Develop Power BI dashboards and progress-tracking reports at the defined quarterly / annual cadences
- Calculate metrics per the RFP's defined calculation methods (e.g., completion rates, attendance rates, survey scores)
- Provide adoption insights and recommendations to the Change & Communications Lead
- Maintain data quality, definitions and documentation for all measures
Requirements
- 4-7 years in data / BI analysis, insights or measurement - ideally in change, HR, or programme analytics
- Proven dashboard delivery and survey-based measurement experience
- Power BI dashboard design; advanced Excel; basic statistics
- KPI framework design and adoption/change metrics
- Survey design and tools (MS Forms / Qualtrics); sentiment and trend analysis
- Certifications in Microsoft PL-300 (Power BI Data Analyst) - preferred
- Language: English (fluent)