بنك الجزيرة تعلن عن وظيفة ضابط أول للتعاون التقني في مكة جدة

• Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.

• Assist in managing IT collaboration platform operations including administration, user support, and performance monitoring.

• Collect and review collaboration system performance data, incident logs, and user requests for processing and reporting.

• Coordinate with IT teams and vendors to follow up on collaboration platform maintenance and issue resolution.

• Support UAT activities for collaboration platform upgrades and new feature deployments.

• Inform of any platform availability concerns, recurring issues, or user satisfaction problems.

• Complete data entry and administrative tasks related to IT collaboration activities accurately.

• Help maintain accurate records of platform activity, incident logs, and vendor interactions.

• Seek guidance on complex collaboration platform technical or governance matters.