مرنة للتمويل تعلن عن وظيفة أخصائي تحصيل في الرياض

Job Title: Collection Specialist

Job Description :

We are seeking a Collection Specialist to support collection activities, follow up with customers regarding outstanding payments, and ensure compliance with customer protection principles, collection policies, and regulatory requirements.

Key Responsibilities :

• Read and understand Customer Protection Principles, Collection Management Policy, and customer collection regulations and procedures in accordance with Saudi Central Bank (SAMA) policies.
• Follow up with customers and collect outstanding and overdue debts to achieve the required monthly target.
• Cover and achieve the required daily target for following up with delinquent and defaulting customers based on Collection Management directives.
• Receive customer inquiries related to collections and provide appropriate responses.
• Adhere to and comply with the instructions and directions of the direct manager and Unit Head within the scope of the Collection Unit.

Qualifications & Experience :

• 2-5 years of experience in collections, customer service, or a related field.
• Diploma degree in Business Administration, Finance, Accounting, or a related field.
• Strong communication and negotiation skills.
• Ability to work under pressure and achieve assigned targets.
• Basic knowledge of collection procedures and customer handling practices.