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Job Description: Finance & Operation (Healthcare)

Location: Saudi Arabia (Riyadh)

Experience: 10-15 Years

Industry: Healthcare Operations / Medical disposables / Medical Devices

Reporting to: General Manager / Managing Director

Role Objective

The DGM of Commercial Operations will synchronize the "Golden Triangle" of the business: Finance (profitability/compliance), Sales Operations (revenue/market share), and Supply Chain (inventory/delivery). This role is responsible for ensuring that healthcare products (medications/devices) reach public and private providers efficiently while optimizing the company's cash flow and regional footprint.

Key Responsibilities

1. Sales Operations & Revenue Management

• Tender/Projects Management: Oversee the end-to-end process for NUPCO & MOH tenders, from pricing strategy to the submission of performance bonds.
• Commercial Strategy: Develop "Go-to-Market" plans for new medical product launches, ensuring sales teams have the right quotas, incentives, and CRM tools.
• Channel Management: Manage relationships with private hospital chains (e.g., Al Habib, Mouwasat) and pharmacy retail networks (e.g., Nahdi, Al-Dawaa).

2. Financial Oversight & Accounting

• P&L Management: Full responsibility for the business unit’s profit and loss, focusing on gross margin protection and Opex control.
• Financing and sourcing: Ability to allocate banking fund/finance for serial projects.
• Credit & Collections: Lead the "Revenue Cycle" by managing credit limits for private clients and ensuring timely collections from government entities (resolving the "long-receivable" challenge).
• ZATCA & Audit: Ensure all commercial transactions are E-Invoiced per ZATCA regulations and align with IFRS standards for healthcare inventory.

3. Supply Chain & Logistics Excellence

• Inventory Optimization: Balance stock levels to prevent "Stock-outs" (critical in healthcare) while minimizing "Expiry Waste" and carrying costs.
• Cold Chain Management: Oversee the logistics of temperature-sensitive medical goods, ensuring compliance with Saudi Food and Drug Authority (SFDA) storage and transport standards.
• Procurement: Negotiate with international principals (Pharma/MedTech OEMs) to secure favourable credit terms and lead times.

Key Performance Indicators (KPIs)

1. Gross Margin Percentage: Maintaining profitability despite rising logistics costs.
2. Days Sales Outstanding with sales growth (DSO): Reducing the time to collect cash and ensure to reinvest it into working capital.
3. Forecast Accuracy: Minimizing the variance between sales forecasts and actual inventory levels.
4. Tender Win Rate: Success ratio in NUPCO and PVT competitive bidding.

Why Join Us?

• Strategic Hands-on decision making: You will hold the keys to the "Golden Triangle," integrating Finance, Sales Ops, and Supply Chain into a cohesive engine for growth. You aren't just executing strategy; you are defining it.
• Impactful Leadership: Manage a diverse portfolio ranging from NUPCO tender strategies to private chain negotiations, directly impacting the availability of life-saving products across the Kingdom.
• Rewarding Challenge: We recognize that optimizing cash flow and supply chains is complex work. We offer a lucrative, performance-driven remuneration package that rewards your ability to improve DSO and Gross Margins.
• Visionary Environment: Operating at the heart of the Saudi healthcare boom, we provide the platform, resources, and stability for you to leave a lasting legacy in the medical sector.