Hilton تعلن عن وظيفة مدير الأغذية والمشروبات في مكة
Food and Drinks Manager
🏢 Hilton
تفاصيل الوظيفة
انضم إلى فريق هيلتون في مكة السعودية كمدير للأغذية والمشروبات، حيث ستساهم في إدارة عمليات المطاعم وتقديم تجارب ضيافة استثنائية تترك أثراً دائماً في نفوس الضيوف.
المهام والمسؤوليات
- ضمان سير العمليات بسلاسة عبر إدارة عمليات الأغذية والمشروبات اليومية للمنافذ المخصصة، مع التركيز على الجودة العالية والخدمة واستراتيجيات التسويق التي تعزز الربحية ورضا العملاء.
- تعزيز رضا الضيوف وتميز الخدمة من خلال دعم تطوير وتنفيذ استراتيجيات رضا العملاء، ومتابعة الاتجاهات، وجمع الملاحظات، ودفع التحسينات المستمرة للارتقاء بتجربة الضيف.
- تحقيق الكفاءة التشغيلية عبر الإشراف على الوظائف الإدارية والتخطيطية لقسم الأغذية والمشروبات، وضمان سير العمل اليومي بسلاسة مع تطبيق ضوابط التكاليف للطعام والشراب والعمالة.
- الارتقاء بمعايير الجودة والخدمة من خلال دعم تقديم جودة استثنائية للأغذية والمشروبات، والخدمة، واستراتيجيات التسويق لتعزيز رضا الضيوف وزيادة الإيرادات والربحية.
- إلهام وتطوير الفريق عبر الإشراف والتدريب والإرشاد لأعضاء الفريق، وتوفير فرص التطوير المهني، والاعتراف بالإنجازات لبناء فريق عالي الأداء والاحتفاظ به وتحفيزه.
- الامتثال للمعايير التنظيمية من خلال الحفاظ على الالتزام بلوائح الصحة والسلامة والصرف الصحي والوعي بالكحول، وضمان أعلى مستويات رفاهية الضيوف وأعضاء الفريق.
الشروط والمتطلبات
- شغف بنشر نور ودفء الضيافة.
- التصرف بنزاهة وفعل الشيء الصحيح دائماً.
- إلهام الآخرين من خلال القيادة.
- الإيمان بأن العمل الجماعي يقود أفضل النتائج.
- الإحساس بالملكية والمساءلة.
- التركيز على اللحظة الحالية، مع إلحاح وانضباط في كل لحظة لإحداث تأثير دائم.
المزايا
- امتيازات سفر مذهلة: استمتع بـ 110 ليالٍ من السفر بخصومات عميقة، بأسعار غرف تبدأ من 40 دولاراً أمريكياً في الليلة في فنادقنا العالمية عبر برنامج السفر Go Hilton.
- إجازة والدية مدفوعة: إجازة مدفوعة لأعضاء الفريق المؤهلين، بما في ذلك الشركاء والآباء بالتبني.
- خدمة الأزمات: في أوقات الفقدان، تقدم خدمة الأزمات نقطة اتصال واحدة متعاطفة للدعم العملي والرعاية العاطفية.
- موارد الصحة النفسية: من خلال مركز الرعاية للجميع، نوفر موارد لمساعدة أعضاء الفريق على الاعتناء بأنفسهم وأحبائهم. في العديد من البلدان، يحصل الأعضاء المؤهلون على استشارات ودعم مجانيين عبر برنامج مساعدة الموظفين.
عرض النص الأصلي للإعلان
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Drinks Manager, you’re not just overseeing operations of one or more dining outlets - you’re contributing to creating memorable guest experiences that leave a lasting impression.
Responsibilities
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
About The Team
How We’ll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Drinks Manager, you’re not just overseeing operations of one or more dining outlets - you’re contributing to creating memorable guest experiences that leave a lasting impression.
Responsibilities
Here's what you'll do during a typical day:
- Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
- Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
- Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
- Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
- Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
About The Team
How We’ll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
- Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
المصدر: LinkedIn - أُضيفت للموقع في 17 يونيو 2026