وظيفة مصمم منتجات لدى لوسيديا في الرياض
Product Designer (Saudi Nationals Only)
🏢 لوسيديا (Lucidya)
تفاصيل الوظيفة
لوسيديا، منصة الذكاء الاصطناعي لذكاء تجربة العملاء (CX)، تبحث عن مصمم منتجات (Product Designer - سعودي الجنسية فقط) للانضمام إلى فريقها في الرياض.
المهام والمسؤوليات
- امتلاك ملكية كاملة لمشكلات التصميم من البداية إلى النهاية: فهم المشكلة، تعريف تجربة المستخدم عبر wireframes، النماذج الأولية، واجهات عالية الدقة، تسليم التصميم، المتابعة مع فريق التطوير، والتكرار بعد الإطلاق.
- تحويل الغموض إلى وضوح من خلال العمل مع فرق المنتج والهندسة والبحث وأصحاب المصلحة لتحديد المشكلة الجوهرية والحل الأنسب.
- التصميم لتحقيق نتائج ملموسة وليس مجرد مخرجات؛ تحدي الحلول التي لا تحسّن تجربة العميل بوضوح والاعتماد على البحث والبيانات وملاحظات العملاء للتحقق من فعالية التصميم.
- التعاون الوثيق مع فرق المنتج والهندسة منذ المراحل المبكرة، والمساهمة في تحديد ما يُبنى مع مراعاة القيود التقنية وتجربة العميل.
- رفع جودة المنتجات من خلال المساهمة في نظام التصميم (design system) الخاص بلوسيديا وضمان الاتساق عبر المنتجات، مع معرفة متى يلزم اتباع نهج مختلف.
- إدخال أدلة العملاء في قرارات التصميم عبر إجراء اختبارات قابلية الاستخدام والبحث الخفيف، واستخدام النتائج للتحقق من الافتراضات دون الاعتماد على الرأي الشخصي فقط.
- جعل المنتجات المعقدة تبدو بسيطة عن طريق تقليل الحمل المعرفي ومساعدة المستخدمين على الوصول إلى النتيجة المطلوبة بشكل أسرع، سواء في التحليلات، سير العمل، وظائف الذكاء الاصطناعي، أو تجارب العملاء.
- التصميم مع مراعاة السوق المحلي من خلال التعامل مع التجارب بالعربية والإنجليزية، واعتبارات الاتجاه من اليمين إلى اليسار (RTL)، واحتياجات العملاء المؤسسيين في المنطقة.
- إيصال أفكار التصميم بوضوح إلى فرق المنتج والهندسة والإدارة، وشرح ليس فقط ما صممته بل لماذا اتخذت هذه القرارات.
- المساهمة في تطوير الفريق من خلال المشاركة الفعالة في جلسات النقد، وتقديم ملاحظات بناءة للمصممين الآخرين، ومشاركة المعرفة المكتسبة بدلاً من حصرها في مجال المنتج الخاص بك.
الشروط والمتطلبات
- القدرة على امتلاك مشكلة وحلها دون الحاجة إلى توجيه خطوة بخطوة، وأخذ مواصفات غامضة وتحليلها وطرح الأسئلة الصحيحة ودفعها للأمام.
- التفكير كمصمم منتج وليس مجرد مصمم واجهات؛ الاهتمام بالعميل، المشكلة التجارية، القيود، والنتيجة بغض النظر عن جمال الواجهة النهائية.
- الراحة في تحدي الوضع الراهن، مع الاستعداد لقول رأيك عند عدم منطقية متطلب ما بناءً على أدلة.
- معرفة متى تضغط ومتى تتنازل؛ القدرة على الدفاع عن قرار تصميم مهم مع فهم قيود التطوير التقنية والتجارية والزمنية.
- روح تعاونية عالية، وعدم إلقاء التصميمات لفريق الهندسة أو انتظار تعليمات المنتج، بل العمل مع الفريق طوال العملية.
- الراحة في التعامل مع الغموض والتغيير؛ الحفاظ على التركيز على النتيجة بدلاً من الإحباط من العملية.
- فضول حقيقي تجاه المستخدمين وفهم سلوكهم، والاستعداد لتعديل التصميم عندما تثبت الأدلة أن افتراضك الأصلي كان خاطئاً.
- وضوح التواصل؛ القدرة على شرح قرارات التصميم المعقدة لغير المصممين وتكييف الأسلوب حسب الجمهور (مهندس، مدير منتج، عميل، أو تنفيذي).
- الاهتمام بالجودة ولديك معايير عالية للتفاعل، سهولة الاستخدام، إمكانية الوصول، والتصميم البصري، مع فهم متى يكون 'جيدًا بما يكفي للتعلم' أفضل من قضاء أسابيع في إتقان شيء لم يتحقق منه أحد.
- خبرة من 3 إلى 5 سنوات في تصميم المنتجات أو تجربة المستخدم/واجهة المستخدم، ويفضل في بيئات B2B أو SaaS، مع ملف أعمال يظهر تفكيراً حقيقياً في تصميم المنتج من البداية إلى النهاية.
- إجادة استخدام Figma والراحة مع النماذج الأولية، أنظمة التصميم، وممارسات تصميم المنتجات الحديثة.
- أن تكون سعودي الجنسية (هذا المنصب مخصص للسعوديين فقط).
المهارات المطلوبة
- تصميم منتجات B2B كثيفة البيانات أو التي تعتمد على التحليلات (يفضل وجودها).
- خبرة في المنتجات المدعومة بالذكاء الاصطناعي أو الواجهات الحوارية أو وكلاء الذكاء الاصطناعي (AI agents).
- خبرة في تصميم تجارب عربية/إنجليزية أو بتوجيه RTL.
- الإلمام بأدوات مثل FigJam وMaze وLogRocket أو أدوات البحث والاختبار المشابهة.
عرض النص الأصلي للإعلان
About Lucidya
Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.
Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.
As Lucidya continues to scale, our products are becoming more sophisticated and our customers more demanding. Design has an increasingly important role to play in making sure that complexity doesn't become the customer's problem.
Why this role matters
At this level, we're looking for someone who can move beyond simply executing designs and own problems from beginning to end.
You'll take ambiguous customer and business problems, work with Product and Engineering to understand what we're trying to achieve, explore different approaches, and drive the design through to implementation and iteration.
You'll be working on products that can involve significant amounts of data, complex workflows, AI-powered functionality, and bilingual experiences. The challenge isn't simply making these products look good - it's making them easy to understand, efficient to use, and genuinely useful for enterprise customers.
You'll have meaningful independence, but you're not expected to operate alone. You'll work alongside senior designers, Product Managers, Engineers, UX researchers, and UX writers. The strongest person in this role will know when to push their own thinking, when to ask for input, and when to challenge an assumption.
What You'll Do
Who You Are
Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.
Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.
As Lucidya continues to scale, our products are becoming more sophisticated and our customers more demanding. Design has an increasingly important role to play in making sure that complexity doesn't become the customer's problem.
Why this role matters
At this level, we're looking for someone who can move beyond simply executing designs and own problems from beginning to end.
You'll take ambiguous customer and business problems, work with Product and Engineering to understand what we're trying to achieve, explore different approaches, and drive the design through to implementation and iteration.
You'll be working on products that can involve significant amounts of data, complex workflows, AI-powered functionality, and bilingual experiences. The challenge isn't simply making these products look good - it's making them easy to understand, efficient to use, and genuinely useful for enterprise customers.
You'll have meaningful independence, but you're not expected to operate alone. You'll work alongside senior designers, Product Managers, Engineers, UX researchers, and UX writers. The strongest person in this role will know when to push their own thinking, when to ask for input, and when to challenge an assumption.
What You'll Do
- Own design problems end-to-end. You'll take ownership from understanding the problem and defining the user experience through wireframes, prototypes, high-fidelity UI, handoff, implementation, and post-launch iteration.
- Turn ambiguity into clarity. Requirements won't always arrive perfectly defined. You'll work with Product, Engineering, Research, and stakeholders to understand the underlying problem and determine what we actually need to solve.
- Design for outcomes, not outputs. You'll challenge solutions that don't clearly improve the customer's experience and use research, data, and customer feedback to understand whether your designs are actually working.
- Partner closely with Product and Engineering. You'll be involved early rather than receiving requirements at the end of the process. You'll help shape what gets built and work through technical and product constraints without losing sight of the customer.
- Raise the quality of our products. You'll contribute to Lucidya's design system and help create consistency across our products while knowing when a problem requires something different.
- Bring customer evidence into design decisions. You'll conduct or support usability testing and lightweight research, using what you learn to validate assumptions rather than relying solely on personal opinion.
- Make complex products feel simple. Whether you're designing analytics, workflows, AI functionality, or customer-facing experiences, you'll look for ways to reduce cognitive load and help users get to the outcome they need faster.
- Design thoughtfully for our market. You'll account for Arabic and English experiences, RTL considerations, and the needs of enterprise customers across the region.
- Communicate your thinking clearly. You'll present work to Product, Engineering, leadership, and other stakeholders, explaining not only what you designed but why you made those decisions.
- Make the team better. You'll actively participate in critiques, give thoughtful feedback to other designers, and share what you've learned rather than keeping your knowledge within your own product area
Who You Are
- You can own a problem without needing someone to tell you every step. You know how to take an ambiguous brief, ask the right questions, break it down, and move it forward.
- You think like a product designer, not just a UI designer. You're interested in the customer, the business problem, the constraints, and the outcome - not simply whether the final interface looks polished.
- You're comfortable challenging the status quo. If you think a requirement doesn't make sense or there's a better way to solve a problem, you're willing to say so and can back your thinking with evidence.
- You know when to push and when to compromise. You can defend an important design decision while understanding that product development involves technical, commercial, and time constraints.
- You're highly collaborative. You don't throw designs over the wall to Engineering or wait for Product to tell you what to do. You work with people throughout the process.
- You're comfortable with ambiguity and change. Priorities may shift, requirements may evolve, and not every decision will be made for you. You stay focused on the outcome rather than becoming frustrated by the process.
- You're genuinely curious about users. You want to understand why customers behave the way they do and are willing to change your design when the evidence tells you that your original assumption was wrong.
- You communicate with clarity. You can explain complex design decisions to people who aren't designers and can adapt how you communicate depending on whether you're speaking with an Engineer, Product Manager, customer, or executive.
- You care about quality. You have high standards for interaction, usability, accessibility, and visual design, but you also understand when "good enough to learn" is better than spending weeks perfecting something nobody has validated.
- You have 3-5 years of product design or UX/UI experience, ideally in B2B or SaaS environments, with a portfolio demonstrating genuine end-to-end product thinking.
- You're proficient in Figma and comfortable with prototyping, design systems, and modern product design practices.
- You're a Saudi national, as this position is designated for Saudi nationals.
- Experience designing data-heavy or analytics-driven B2B products.
- Experience with AI-powered products, conversational interfaces, or AI agents.
- Experience designing Arabic/English or RTL experiences.
- Familiarity with tools such as FigJam, Maze, LogRocket, or similar research and testing tools.
- Recruiter screening - An initial conversation about your experience, motivations, and what you're looking for next.
- Design interview - A deeper discussion with the Design team around your product thinking, design process, and approach to solving complex problems.
- Portfolio / case study presentation - You'll take us through selected projects, focusing on the problem, your role, decisions, trade-offs, collaboration, and measurable or observable outcomes.
- Team / culture interview - A conversation focused on how you work, give and receive feedback, handle disagreement, and contribute to a high-performing team.
- Final interview - Final conversation with the relevant leadership team
المصدر: LinkedIn - أُضيفت للموقع في 13 أغسطس 2026
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