Confidential Government تعلن عن وظيفة خبير التميز المؤسسي في الرياض

C2 company, marking a pivotal step in the development of the Saudi airports sector. The company manages and operates airports, including domestic and international airports. The company aims to build an advanced network of airports that supports tourism and enhances services quality and operational efficiency to achieve the Saudi Vision 2030 by developing airports and enhancing the investment opportunities.

Job Responsibilities:

• Collaborate with senior management to define strategic objectives related to organizational excellence.

• Study historical data and analyze trends to identify gaps in current performance.

• Develop a comprehensive strategic plan that includes the activities and initiatives required to achieve excellence.

• Conduct periodic self-assessments to review progress toward excellence using selected standards.

• Provide recommendations based on assessment results to ensure the achievement of defined objectives.

• Conduct a comprehensive review of current processes to identify weaknesses and bottlenecks.

• Propose strategies to improve efficiency, such as process redesign or the use of digital technologies.

• Define the scope of excellence-related projects and establish timelines and required resources.

• Monitor project progress regularly and evaluate results against set objectives.

• Provide periodic reports to senior management on project status and challenges.

• Organize regular meetings with teams and stakeholders to discuss progress and challenges.

• Create platforms for knowledge and experience sharing among different teams to enhance collaboration.

• Prepare documents and provide clear information on excellence efforts and project progress to stakeholders.

• Establish key performance indicators (KPIs) to measure the quality of services and processes.

• Conduct periodic evaluations of processes and services, including internal and external audits.

• Analyze data from evaluations to provide insights on performance and prepare detailed reports.

• Design and implement training programs aimed at enhancing employees’ skills in quality and excellence areas.

• Establish channels to receive feedback from employees and customers to improve performance.

• Collect data from multiple sources, including internal systems and surveys.

• Use statistical analysis tools and appropriate software to extract valuable insights.

• Prepare detailed reports summarizing results and provide recommendations to performance management.

• Implement an effective system for managing documents and information related to excellence efforts.

• Ensure documents and procedures are updated regularly to remain accurate and reliable.

• Ensure easy access to documents for all relevant members to enhance transparency.

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• 6+ years of experience in the same field.