Position Summary

The Senior Financial Analyst - Treasury & Collection is responsible for independently performing and taking ownership of assigned Treasury and Collection activities, ensuring timely, accurate, and compliant execution in accordance with university’s policies, procedures, and internal controls. The role handles a broad range of Treasury and Collection activities, including payment processing, banking transactions, bank reconciliations, cash application, customer account management, collection follow-ups, receivables analysis, and resolution of operational issues and discrepancies.

The position plays a key role in supporting the University's cash flow and collection objectives by managing assigned activities and customer accounts, resolving more complex operational matters, preparing financial and performance analysis, and coordinating with internal and external stakeholders. The Senior Financial Analyst also provides technical guidance and knowledge sharing to Financial Analysts and supports the Manager in monitoring performance, resolving issues, and implementing process improvements, automation, and system enhancements across Treasury and Collection operations.

Major Responsibilities

• Independently perform and take ownership of assigned Treasury and Collection activities, ensuring timely, accurate, and compliant execution in accordance with University policies, procedures, and internal controls.
• Execute and manage assigned payment activities, including vendor payments, Concur claims, payroll, student stipends, visiting student payments, bank transfers, refunds and other specialized payments.
• Manage assigned banking activities, including bank portal transactions, SAP postings, bank rejections, refunds, transfers, bank fees, and other banking-related transactions, ensuring accurate and timely processing.
• Perform and maintain bank reconciliations for assigned accounts, manage incoming and outgoing bank accounts, investigate unidentified deposits and payment discrepancies, and ensure timely resolution and clearance of unreconciled items.
• Process, reconcile, and accurately apply customer receipts and cash collections to outstanding invoices and customer accounts, including the investigation and clearance of unapplied and unidentified cash.
• Proactively manage assigned customer accounts and follow up on overdue receivables and payment commitments.
• Coordinate with customers, proponents, Legal, Accounts Receivable, banks, and other stakeholders to resolve billing issues, payment discrepancies, customer disputes, and collection matters.
• Perform detailed analysis of customer accounts, aging, payment patterns, and outstanding balances to identify collection risks and recommend appropriate actions or escalation.
• Investigate and resolve complex Treasury and Collection issues and prepare reporting and analysis.
• Complete month-end/year-end activities, support audits, provide guidance to Financial Analysts, support KPI monitoring, process improvements, confidentiality, and ad hoc assignments.

Competencies

• Strong practical knowledge of Treasury and Collection functions.
• Ability to independently manage assigned activities and resolve complex issues.
• Strong analytical and problem-solving skills.
• Strong knowledge of SAP or ERP systems and Excel.
• Strong communication and stakeholder management skills.
• Ability to provide technical guidance.
• Ability to manage competing priorities.
• Strong accountability, integrity, customer orientation, and continuous improvement.

Qualifications

• Bachelor’s degree in Accounting, Finance or other related major.

• Studying towards or membership of a recognized international professional accounting body is recommended (CMA, CTP, SOCPA VAT Specialist).

Experience

• Minimum 5 years of experience in same role in a complex environment.

• Minimum 3 years of experience in working with ERP systems such as SAP is highly desirable.