LogexAPP تعلن عن وظيفة أخصائي إدارة علاقات العملاء في الرياض

We’re Hiring | CRM Specialist

About LOGEX:

LOGEX is a Saudi-based logistics technology company focused on helping businesses own their logistics experience, improve delivery operations, and scale efficiently.

We provide technology-driven logistics solutions that connect businesses with reliable delivery capabilities, helping merchants manage and optimize their delivery operations through a smarter, more flexible, and scalable logistics ecosystem.

As we continue to grow, we’re building a team of talented professionals who want to make a real impact in the rapidly evolving Saudi logistics and delivery market.

About the Role:

We’re looking for a CRM Specialist to help us build stronger customer relationships, improve retention, and drive sustainable growth through data-driven CRM strategies.

Key Responsibilities:

• Develop and execute CRM strategies to improve customer engagement and retention.

• Build customer segments and targeted CRM campaigns.

• Analyze customer behavior, engagement, and retention metrics.

• Manage customer lifecycle and communication journeys.

• Monitor CRM campaign performance and identify areas for improvement.

• Work closely with Marketing, Product, Operations, and Commercial teams.

• Use customer data to identify opportunities for growth and increase customer lifetime value.

• Continuously optimize campaigns through testing and performance analysis.

Requirements:

• 2-4 years of experience in CRM, Customer Lifecycle, Retention, or a similar role.

• Experience in delivery, logistics, e-commerce, or technology is highly preferred.

• Strong understanding of customer segmentation and retention strategies.

• Strong analytical and problem-solving skills.

• Experience with CRM platforms and customer databases.

• Strong Excel and data analysis skills.

• Excellent communication and collaboration skills.

Location: Riyadh, Saudi Arabia

If you’re passionate about CRM, customer experience, and data-driven growth, we’d love to hear from you.

Join LOGEX and help us shape the future of logistics in Saudi Arabia.