وظيفة مساعد نجاح العملاء والمبيعات لدى Sanabil Studio في الرياض
Customer Success & Sales Associate
🏢 Sanabil Studio
تفاصيل الوظيفة
تعلن Sanabil Studio، من خلال شركتها Revie المتخصصة في التصميم الداخلي والتنفيذ في الرياض، عن فرصة وظيفية بمسمى Customer Success & Sales Associate. يهدف هذا الدور إلى بناء علاقات قوية مع العملاء ومتابعة العروض وزيادة معدلات التحويل، مع ضمان تجربة استثنائية من أول محادثة حتى توقيع المشروع.
المهام والمسؤوليات
- متابعة العملاء بعد تقديم العروض وجلسات التفاوض.
- بناء علاقات قوية مع العملاء وتكون نقطة الاتصال الرئيسية لهم طوال رحلة البيع.
- فهم مخاوف العملاء والإجابة على استفساراتهم والتعامل مع الاعتراضات بثقة.
- تحويل الفرص المؤهلة إلى مشاريع موقعة.
- تحديد فرص زيادة المبيعات (upselling) وزيادة قيمة المشروع.
- حضور الاجتماعات مع مصممي الديكور الداخلي، وقيادة اجتماعات العملاء عند الحاجة.
- تأهيل العملاء المحتملين الجدد عند الحاجة.
- التنسيق مع فرق التصميم وخدمة العملاء والتسويق لضمان سلاسة التواصل والتسليم.
- تحديث جميع التفاعلات مع العملاء في نظام CRM.
- تحقيق أهداف المبيعات والتحويل مع تقديم تجربة عملاء ممتازة.
الشروط والمتطلبات
- إجادة ممتازة للغة العربية والإنجليزية تحدثاً وكتابة (ضرورية).
- مهارات تواصل قوية مع القدرة على التحدث مع العملاء عبر المكالمات وواتساب واجتماعات الفيديو.
- عقلية بيعية قوية مع خبرة مثبتة في التعامل مع الاعتراضات والتفاوض وزيادة المبيعات.
- قدرة طبيعية على بناء الثقة والعلاقات طويلة الأمد مع العملاء.
- روح التعاون الجماعي والتواصل الاستباقي والعمل عبر الأقسام.
- سرعة التعلم والقدرة على العمل باستقلالية مع الأدوات والعمليات الجديدة.
- تنظيم عالي ومهارات متابعة قوية مع الاهتمام بالتفاصيل.
- إلمام باستخدام أنظمة CRM والأدوات الرقمية.
- يفضل خبرة سنتين أو أكثر في المبيعات أو نجاح العملاء أو إدارة الحسابات أو تطوير الأعمال، ويفضل الخبرة في المبيعات الاستشارية عالية القيمة أو في مجالات التصميم الداخلي، الهندسة المعمارية، الأثاث، العقارات، أو تحسين المنازل.
عرض النص الأصلي للإعلان
Sanabil Studio is a venture builder that blends industry expertise, technology, and startup know-how to turn bold ideas into real businesses. We take concepts from zero to launch, and when a venture proves its potential, we back it with seed funding and hands-on support to help it scale.
At Revie, we believe great design combines technology with human understanding. We use smart tools to simplify the interior design and execution process, but what truly sets us apart is our attention to detail and focus on each client's needs.
We are an interior design and execution company in Riyadh, helping you transform your space from concept to reality, from planning and design to execution and furnishing. Our team of interior designers and contractors ensures high-quality delivery at every stage, with a clear and structured experience from start to finish.
About The Role
We're looking for a highly proactive, customer-focused Customer Success & Sales Associate to support our Interior Design team throughout the sales journey.
This role is responsible for building strong relationships with customers, following up after proposals and negotiations, increasing conversion rates, and identifying upselling opportunities. You'll work closely with our designers, CX, and marketing teams to ensure every qualified customer receives an exceptional experience from the first conversation until the project is signed.
THE ROLE: What you'll own here.
At Revie, we believe great design combines technology with human understanding. We use smart tools to simplify the interior design and execution process, but what truly sets us apart is our attention to detail and focus on each client's needs.
We are an interior design and execution company in Riyadh, helping you transform your space from concept to reality, from planning and design to execution and furnishing. Our team of interior designers and contractors ensures high-quality delivery at every stage, with a clear and structured experience from start to finish.
About The Role
We're looking for a highly proactive, customer-focused Customer Success & Sales Associate to support our Interior Design team throughout the sales journey.
This role is responsible for building strong relationships with customers, following up after proposals and negotiations, increasing conversion rates, and identifying upselling opportunities. You'll work closely with our designers, CX, and marketing teams to ensure every qualified customer receives an exceptional experience from the first conversation until the project is signed.
THE ROLE: What you'll own here.
- Own customer follow-ups after proposals and negotiations.
- Build strong relationships with customers and become their primary point of contact throughout the sales journey.
- Understand customer concerns, answer questions, and confidently handle objections.
- Convert qualified opportunities into signed projects.
- Identify upselling opportunities and maximize project value.
- Join meetings with Interior Designers and occasionally lead customer meetings when needed.
- Qualify new inbound leads when required.
- Work closely with the Design, CX, and Marketing teams to ensure smooth communication and handovers
- Keep all customer interactions updated in the CRM.
- Meet sales and conversion targets while delivering an outstanding customer experience.
- You have excellent spoken and written English and Arabic; strong communication in both languages is essential.
- You are a confident communicator who enjoys speaking with customers over calls, WhatsApp, and video meetings.
- You have a strong sales mindset with proven experience in objection handling, negotiation, and upselling.
- You naturally build trust and long-term relationships with customers.
- You are a collaborative team player who communicates proactively and enjoys working cross-functionally.
- You are a quick learner who can become independent with new tools and processes.
- You are highly organized, with strong follow-up skills and attention to detail.
- You are comfortable using CRMs and digital tools. Bonus: 2+ years in Sales, Customer Success, Account Management, or Business Development; experience in high-value or consultative sales; experience in Interior Design, Architecture, Furniture, Real Estate, or Home Improvement is a plus.
- Build strong relationships with customers and designers.
- Follow up consistently and professionally.
- Improve proposal-to-sign conversion rates.
- Identify and close upsell opportunities.
- Work independently with minimal supervision.
- Be recognized as someone who communicates well across teams and contributes positively to the company culture.
المصدر: LinkedIn - أُضيفت للموقع في 17 أغسطس 2026