TamkeenHR تعلن عن وظيفة ممثل مركز اتصال في الرياض

About the Job

We are currently seeking a professional and customer-oriented Call Center / Customer Service Representative to join our team in Riyadh.

The main responsibility of this role is handling incoming calls and assisting customers in a professional and efficient manner.

Responsibilities:

· Answer incoming calls and respond to customer inquiries.

· Provide accurate information about company services.

· Direct calls to the appropriate departments when needed.

· Record call details and maintain accurate documentation.

· Ensure high levels of customer satisfaction during every interaction.

Requirements & Skills:

· Excellent communication skills.

· Professional phone etiquette.

· Ability to handle calls calmly and efficiently.

· Basic computer skills.

· Fluent in Arabic (English is a plus).

· Presentable and professional attitude.

Experience:

0-1 year of experience in call center or customer service (Fresh graduates are welcome).