Key Responsibilities
ERP Strategy and Ownership
- Own the group-wide ERP strategy, roadmap, governance and operating model.
- Manage Oracle Fusion Cloud across Finance, SCM and HCM.
- Translate business priorities into structured ERP initiatives and measurable outcomes.
- Ensure alignment between ERP capabilities, hospital operations and the Group’s expansion plans.
Program and Vendor Governance
- Manage implementation partners, Oracle and other ERP service providers.
- Control project scope, timelines, budgets, risks, dependencies and change requests.
- Establish clear acceptance criteria for all deliverables before business sign-off and payment approval.
- Monitor contractual commitments, resource performance, deliverable quality and value realization.
- Lead steering committees, design authorities, project status reviews and executive escalations.
Finance Systems
- Oversee Oracle Financials processes, including GL, AP, AR, Fixed Assets, Cash Management and financial reporting.
- Govern integrations between the Hospital Information System and Oracle Fusion.
- Support revenue reconciliation, payroll-to-GL, bank reconciliation, consolidated reporting and ZATCA compliance.
- Work closely with Finance to improve closing efficiency, controls, reporting accuracy and automation.
Supply Chain Management
- Govern Procurement, Inventory, Sourcing, Supplier Portal, Contracts and Supply Chain Execution.
- Improve item-master governance and synchronization between clinical and ERP systems.
- Support pharmacy and warehouse replenishment, barcode/QR transactions, inventory accuracy and supplier collaboration.
- Promote Oracle standard functionality and control unnecessary customizations.
Human Capital Management
- Oversee Core HR, Payroll, Absence, Performance, Workforce Planning and Oracle Time and Labor.
- Lead the replacement or integration of attendance, workforce scheduling and related HR systems.
- Ensure payroll accuracy, employee-data integrity and effective government-platform integrations.
- Improve employee and manager self-service adoption.
Integration, Data and Security
- Govern integrations among Oracle Fusion, HIS, attendance systems, banks, government platforms and third-party applications.
- Define interface ownership, monitoring, reconciliation, error handling and support responsibilities.
- Establish enterprise master-data standards, ownership and data-quality controls.
- Ensure role-based access, segregation of duties, least privilege, auditability and regulatory compliance.
Delivery and Operational Excellence
- Control requirements, solution design, data migration, SIT, UAT, cutover, Go-Live and hypercare.
- Define release-management, incident-management and problem-management processes.
- Ensure critical defects and reconciliation issues are resolved before production deployment.
- Establish service levels and operational dashboards for ERP availability, incidents and vendor performance.
- Maintain business continuity, rollback and disaster-recovery readiness.
Adoption and Value Realization
- Drive process standardization and reduce manual workarounds and spreadsheet dependency.
- Coordinate training, super-user networks and organizational change management.
- Track adoption, automation, productivity, financial and operational benefits.
- Establish continuous-improvement plans after each implementation phase.
Preferred Qualifications
- Direct experience managing all three Oracle Fusion pillars: Finance, SCM and HCM.
- Healthcare, pharmaceutical or multi-hospital ERP experience.
- Experience with Oracle Integration Cloud, OTBI, BI Publisher and Oracle quarterly-release management.
- Knowledge of Saudi regulatory requirements, including ZATCA, GOSI and government HR platforms.
- PMP, PRINCE2, ITIL or relevant Oracle Fusion certifications.
- Experience operating in a multi-entity or multi-business-unit environment.
Key Performance Indicators
- Delivery of ERP milestones within approved scope, budget and timeline.
- Business acceptance and quality of implemented solutions.
- Reduction in critical incidents, manual workarounds and recurring defects.
- Accuracy and reliability of financial, payroll and inventory transactions.
- Integration availability and reconciliation success.
- User adoption and stakeholder satisfaction.
- Vendor SLA and contractual compliance.
- Achievement of documented business benefits and cost savings.