Gulf Workforce تعلن عن وظيفة مدير ضيافة في الرياض

Location: Riyadh, Saudi Arabia

Industry: Healthcare

Experience: 6-10+ years

Language: Fluent Arabic & English

Nationality: Open to all nationalities

We are looking for an experienced Hospitality Manager to oversee hospitality and housekeeping operations across healthcare facilities in Riyadh.

• Lead hospitality and housekeeping operations across multiple healthcare facilities.
• Ensure high standards of cleanliness, hygiene, comfort, and patient experience.
• Develop and standardize hospitality service standards across hospitals.
• Monitor hospitality KPIs, patient satisfaction, quality, and service performance.
• Ensure compliance with QHSE, infection prevention, safety, and healthcare accreditation standards.
• Manage hospitality supervisors, housekeeping teams, and external service contractors.
• Oversee linen, guest amenities, hospitality consumables, and related services.
• Conduct operational audits and implement corrective action plans.
• Coordinate with hospital management, nursing, medical, and support teams.
• Lead continuous improvement and patient-experience initiatives.
• Support new hospital openings and implementation of hospitality standards.
• Contribute to budgeting, cost optimization, reporting, and operational planning.
• Lead, coach, train, and develop multicultural hospitality teams.

• Bachelor's or Master's degree in Hospitality Management, Hotel Management, Facility Management, Healthcare Management, or a related field.
• 6-10+ years of relevant hospitality management experience, preferably in hospitals, healthcare organizations, or medical centers.
• Proven experience managing multi-site or regional operations.
• Previous Saudi Arabia or GCC experience is highly preferred.
• Strong knowledge of hospitality operations and patient experience standards.
• Understanding of QHSE and healthcare accreditation requirements.
• Strong leadership, communication, analytical, and problem-solving skills.
• Experience managing multicultural teams and external contractors.
• Fluent in Arabic and English (spoken and written).
• French language skills will be an advantage.
• Willingness to travel between healthcare facilities in Riyadh, Makkah, and Jeddah as required.
• Ability to oversee and manage staff accommodation.