Hilton تعلن عن وظيفة موظف استقبال في السعودية
Receptionist
🏢 Hilton
تفاصيل الوظيفة
في هيلتون (Hilton)، نبحث عن موظف استقبال (Receptionist) للعمل في المملكة العربية السعودية، حيث ستكون جزءًا من فريق يسعى لنشر الدفء والضيافة من خلال تقديم تجارب لا تُنسى لكل نزيل.
نبذة عن الوظيفة
تخيّل أن تكون سببًا في إشراق يوم شخص آخر. عندما تنضم إلى فريق فنادقنا، هذا بالضبط ما ستفعله كل يوم في العمل! كمستقبل، لن تقتصر مهمتك على ضمان عملية تسجيل وصول ومغادرة سلسة - بل ستكون ناشرًا لدفء وضوء الضيافة عبر تقديم تجارب مميزة تجعل إقامة كل نزيل لا تُنسى.
المهام والمسؤوليات
- تقديم ترحيب حار: استقبال النزلاء عند الوصول وإتمام عملية تسجيل الدخول، بما في ذلك التحقق من التفاصيل، تخصيص الغرف، إصدار المفاتيح، وتقديم مواد الترحيب أو المساعدة من خدمة حمل الأمتعة.
- دعم عملية المغادرة بكفاءة: معالجة مغادرة النزلاء بالتحقق من الرسوم، التعامل مع المدفوعات، إصدار الإيصالات، واستخدام نظام نقاط البيع بدقة.
- تقديم معلومات عن الفندق والمنطقة المحيطة: إظهار معرفة شاملة بعروض الفندق، أنواع الغرف، الأسعار، العروض الترويجية، ومعلومات المنطقة المحلية للمساعدة في استفسارات النزلاء.
- الترويج لخدمات الفندق: استخدام تقنيات البيع الإضافي للتوصية بمرافق الفندق وزيادة إيرادات الغرف والخدمات.
- إسعاد النزلاء: الاستجابة لطلبات النزلاء، حل المشكلات بعناية وإلحاح، وإدارة الرسائل والاتصالات بفعالية.
الشروط والمتطلبات
- شغف بنشر دفء وضوء الضيافة.
- التصرف بنزاهة وفعل الشيء الصحيح دائمًا.
- إلهام الآخرين من خلال القيادة.
- الإيمان بأن العمل الجماعي يقود إلى أفضل النتائج.
- الإحساس بالملكية والمساءلة.
- التركيز على اللحظة الحالية (Now)، مع إلحاح وانضباط في كل لحظة، إدراكًا بأن ذلك قد يترك أثرًا دائمًا.
عرض النص الأصلي للإعلان
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay-we’re a great place to work.
المصدر: LinkedIn - أُضيفت للموقع في 18 يونيو 2026