سواعد للتوظيف تعلن عن وظيفة مستقبل (استقبال) في الرياض

Job Summary:

We are seeking a professional and customer-oriented Front Desk Officer to join a leading company in the electronics and technology sector. The successful candidate will be responsible for creating a positive first impression for customers and visitors, managing service requests, supporting front desk operations, and coordinating with internal teams to ensure a smooth and efficient customer experience.

Key Responsibilities:

• Welcome and assist customers and visitors in a professional and friendly manner.
• Register service requests and create work orders through the system.
• Provide basic information regarding products, services, warranties, and service procedures.
• Coordinate with technicians and internal departments to ensure smooth service operations.
• Follow up on service requests and keep customers informed of progress and updates.
• Handle customer inquiries and direct them to the appropriate department.
• Maintain accurate customer records and update information in the system.
• Process service-related documentation and ensure data accuracy.
• Support daily front desk operations and administrative tasks.
• Ensure the reception and waiting areas are organized and presentable at all times.
• Assist in preparing reports and maintaining operational records when required.

Requirements:

• 1-4 years of professional work experience.
• Previous experience in reception, administration, coordination, or related roles is preferred.
• Fluent in English (spoken and written) - Mandatory.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office applications and related systems.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.