TAGMATIX360 تعلن عن وظيفة مهندس دعم شبكات في مكة ثول

We are seeking experienced Network Support Engineers (L1 & L3) to provide onsite network support, troubleshooting, installation, and configuration services. The ideal candidate should have strong hands-on experience with Cisco networking technologies, end-user support, and field IT operations.

Key Responsibilities

Network Troubleshooting & Support

• Diagnose and troubleshoot network connectivity, device failures, and cabling issues.

• Respond to incidents and resolve network-related issues within SLA.

• Escalate complex issues to the L3 support team when required.

• Collaborate with remote teams for advanced troubleshooting.

• Replace or repair routers, switches, printers, and networking hardware.

• Provide onsite and remote support to end users.

• Install software and provision IT hardware.

• Support AV equipment setup and video conferencing.

• Maintain IT hardware and software asset records.