وظيفة أخصائي إدارة المناقصات وتسجيل العملاء لدى جوشن في الشرقية الدمام

Joushen is looking for a highly organized Tender Management & Client Registration Specialist to manage the operational lifecycle of tenders, client registrations, vendor prequalification, procurement portals, and bid submissions.

The role will be the central coordination point for opportunities from identification through qualification, proposal preparation, submission, clarification, and award/loss tracking.

Key ResponsibilitiesTender Management

• Monitor Etimad, client procurement portals, and direct tender invitations.
• Download and review RFPs, RFQs, RFIs, EOIs, and prequalification requests.
• Prepare concise tender summaries covering scope, deadlines, eligibility, mandatory requirements, risks, and recommended next steps.
• Maintain tender calendars, submission deadlines, clarification dates, site visits, and key milestones.
• Coordinate internal Go/No-Go decisions.
• Build and maintain tender compliance matrices.
• Track technical, commercial, legal, and administrative requirements.
• Coordinate proposal inputs from consultants, finance, management, partners, vendors, and distributors.
• Conduct final submission-readiness checks.
• Upload and submit bids through procurement portals.
• Maintain submission evidence and acknowledgements.
• Coordinate post-tender clarifications and client requests.

Client & Vendor Registration

• Register Joushen with government, semi-government, enterprise, and private-sector clients.
• Manage vendor and supplier profiles across:
• Etimad
• SAP Ariba
• Oracle procurement portals
• Client-specific procurement systems
• Other supplier and prequalification platforms
• Complete vendor registration and prequalification questionnaires.
• Maintain a central register of client registrations, status, renewal dates, and next actions.
• Follow up on pending registrations and approvals.

Corporate Documentation

Maintain an up-to-date repository of documents commonly required for tenders and registrations, including:

• Commercial Registration
• VAT and ZATCA certificates
• GOSI
• Saudization / Nitaqat
• Chamber of Commerce
• National Address
• Bank information
• Company profile
• ISO certificates
• Organization charts
• Employee CVs
• Client references
• Project completion certificates
• Financial statements
• Insurance certificates
• OEM / partner authorizations
• Legal declarations and NDAs

Monitor document expiry dates and coordinate renewals before expiration.

CRM & Opportunity Management

• Register qualified opportunities in Zoho CRM.
• Maintain accurate tender stages, values, deadlines, owners, partners, probability, and next actions.
• Ensure opportunity records remain current throughout the tender lifecycle.
• Maintain historical bid information for future analysis.

Partner & Vendor Coordination

• Request and track quotations from OEMs, distributors, subcontractors, and strategic partners.
• Coordinate required technical documentation and authorization letters.
• Track outstanding partner inputs and escalate delays.

Reporting

Prepare weekly reporting covering:

• New opportunities
• Active tenders
• Upcoming deadlines
• Go/No-Go decisions
• Registrations in progress
• Prequalification activities
• Submitted bids
• Pending clarifications
• Awards and losses
• Key management actions

Required Experience

• 2-5 years of experience in tender management, bid coordination, procurement operations, vendor registration, sales operations, or similar roles.
• Hands-on experience with Etimad is strongly preferred.
• Experience with government or enterprise procurement portals.
• Familiarity with SAP Ariba, Oracle, or similar procurement systems is an advantage.
• Experience handling RFPs and complex submission requirements.
• Strong Arabic and English communication skills.
• Excellent attention to detail and document-management discipline.
• Strong Microsoft Office skills, particularly Excel and Word.
• CRM experience; Zoho CRM experience is preferred.

Preferred Background

Experience in one or more of the following is desirable:

• Cybersecurity
• Information technology
• Professional services
• Consulting
• Government projects
• GRC
• Digital transformation
• Technology procurement

Key Competencies

The ideal candidate should be:

• Highly organized
• Detail-oriented
• Persistent in follow-up
• Comfortable working under tight deadlines
• Able to manage several tenders simultaneously
• Strong at coordinating internal stakeholders
• Able to identify missing requirements early
• Comfortable escalating delays
• Commercially aware
• Disciplined with records, versions, and documentation

Tender Lifecycle Ownership

The role will operationally manage:

Opportunity Identification → Qualification → CRM Registration → Go/No-Go → Vendor Registration / Prequalification → Proposal Coordination → Compliance Review → Submission → Clarification → Award / Loss → Lessons Learned

The role is responsible for process ownership and coordination, while technical specialists, management, finance, and partners remain responsible for their respective technical and commercial inputs.

Key Performance Indicators

• No missed tender submission deadlines
• No preventable disqualifications due to missing documents
• Tender pipeline accuracy
• Percentage of vendor registrations completed
• Registration turnaround time
• Corporate-document expiry compliance
• Proposal readiness before submission deadline
• CRM data accuracy
• Internal action closure rate
• Number of qualified opportunities identified
• Bid success / win rate
• Quality and completeness of tender records

Reporting Line

The role will work closely with:

• CEO
• Business Development
• Technical Consultants
• Finance
• Project Management
• Vendors
• Distributors
• Strategic Partners