About the Role
The Receptionist manages URED's reception desk, providing professional first-point-of-contact services for visitors, guests, and external callers.
Responsibilities
- Reception Desk Management
- Staff reception desk during business hours and ensure continuous coverage.
- Greet and welcome visitors with professionalism and hospitality.
- Manage visitor check-in and registration processes.
- Issue visitor badges and maintain visitor logs.
- Direct visitors to appropriate departments and personnel.
- Call Handling & Routing
- Answer incoming telephone calls professionally.
- Take accurate messages and route calls to appropriate personnel.
- Maintain call logs and follow-up tracking.
- Provide phone information and directory assistance.
- Visitor Management
- Verify visitor credentials and purpose of visit.
- Coordinate with departments to confirm visitor appointments.
- Ensure visitor security and compliance protocols.
- Maintain visitor logs and records.
- Meeting Room Coordination
- Manage meeting room bookings and scheduling.
- Prepare meeting rooms with required equipment and supplies.
- Coordinate room setup and catering if required.
- Track meeting room utilization.
- Administrative Support
- Assist with photocopying, printing, and document preparation.
- Support filing and record-keeping for reception area.
- Coordinate with administrative team on ad hoc tasks.