وظيفة تنفيذي عمليات التجارة الإلكترونية لدى Hisense Saudi Arabia بالرياض

Department: Marketing / E-Commerce

Level: Mid-Junior Level

Location: Saudi Arabia

Company: Hisense Electronics LLC

Job Purpose

The E-Commerce Operations Executive will be responsible for the day-to-day management and operational support of Hisense products across major online retail channels, including Amazon, Noon, Extra, Jarir, and other key e-commerce platforms.

This is a fully dedicated, hands-on and result-oriented role, with strong focus on product availability, content accuracy, campaign execution, online visibility, pricing coordination, platform optimization and overall sell-out performance.

The person should have good understanding of e-commerce terminology, marketplace operations and promotional tools, and should be comfortable working directly on multiple platforms on a daily basis.

Key Responsibilities

1. E-Commerce Platform Operations

·      Manage day-to-day Hisense product presence across Amazon, Noon, Extra, Jarir and other online retailers.

·      Ensure all products are correctly listed with accurate model numbers, specifications, images, descriptions, pricing and promotional information.

·      Regularly check product availability, out-of-stock items, inactive listings and listing errors.

·      Coordinate with internal Sales, Product, Marketing and Supply Chain teams to resolve operational issues quickly.

·      Monitor competitor activities, pricing, promotions and product visibility across major online channels.

2. Campaign Execution

·      Execute e-commerce campaigns across all major platforms according to the monthly marketing and sales calendar.

·      Set up and coordinate sponsored ads, search campaigns, banner placements, promotional offers, coupons, deals and platform-specific campaigns.

·      Ensure campaigns are launched on time with correct products, pricing, creatives and landing pages.

·      Closely monitor campaigns during the promotional period and make necessary adjustments to improve results.

·      Support major campaigns such as Ramadan, Eid, National Day, White Friday, Back to School, FIFA/sports campaigns and other seasonal promotions.

3. Online Visibility & Content Management

·      Improve Hisense visibility across search results, category pages, brand stores and product pages.

·      Ensure product titles, keywords, descriptions and specifications are optimized for platform search.

·      Coordinate with the Marketing team for product images, videos, banners, A+ content and other digital assets.

·      Maintain consistent Hisense branding and product information across all online channels.

·      Identify missing or incorrect content and ensure immediate correction.

4. Performance Monitoring

·      Track daily and weekly performance including:

o  Sales / Sell-out

o  Traffic

o  Conversion Rate

o  Click-Through Rate

o  ROAS

o  Advertising Spend

o  Search Ranking

o  Product Availability

o  Campaign Performance

·      Prepare regular e-commerce performance reports.

·      Identify underperforming products or platforms and propose immediate corrective actions.

·      Follow up on agreed actions until completion rather than only reporting the issue.

5. Marketplace & Retailer Coordination

·      Maintain regular operational communication with Amazon, Noon, Extra, Jarir and other platform teams.

·      Follow up on campaign approvals, product activation, content changes, promotional placements and advertising requirements.

·      Understand marketplace terminology, commercial requirements and operational processes.

·      Maintain proper records of campaigns, promotional periods, platform requirements and results.

Required Skills & Experience

·      2-4 years of experience in e-commerce, marketplace operations, digital sales or online retail.

·      Hands-on experience with platforms such as Amazon Seller/Vendor Central, Noon, Extra, Jarir or similar e-commerce marketplaces is preferred.

·      Good understanding of e-commerce terminology including CTR, CPC, ROAS, conversion rate, impressions, traffic, buy box, sponsored ads, SEO, keywords and sell-out.

·      Experience in executing online campaigns and sponsored advertising.

·      Strong Excel and reporting skills.

·      Ability to work with multiple platforms and campaigns simultaneously.

·      Strong attention to detail, especially for pricing, product specifications and promotional execution.

·      Good communication and coordination skills.

·      English communication is required; Arabic will be an advantage.

·      Experience in consumer electronics, home appliances or retail will be preferred.

Candidate Profile

We are looking for someone who is:

·      Hands-on rather than only coordination-focused.

·      Highly active in checking platforms and identifying issues independently.

·      Result oriented with strong ownership of assigned online channels.

·      Fast in execution and follow-up.

·      Comfortable working with numbers and performance data.

·      Able to identify problems and provide solutions without waiting for instructions.

·      Commercially aware and focused on improving Hisense online sell-out.

·      Capable of managing multiple platforms while maintaining accuracy and execution quality.

Key Performance Indicators - KPIs

Performance will be evaluated based on:

·      Online sales and sell-out growth.

·      Campaign execution accuracy and on-time delivery.

·      Product availability and active listing percentage.

·      Improvement in product visibility and search ranking.

·      Online traffic and conversion improvement.

·      Sponsored advertising performance and ROAS.

·      Reduction of listing/content/pricing errors.

·      Speed of issue resolution.

·      Completion of agreed platform actions.

·      Overall improvement of Hisense performance across key e-commerce channels.

Role Expectation

This position is not limited to reporting or coordination. The E-Commerce Operations Executive is expected to actively operate, monitor, execute and optimize Hisense’s presence across online platforms on a daily basis.

The objective is simple: ensure Hisense products are visible, available, correctly presented, competitively promoted and continuously improving in online sales performance across all major e-commerce channels.