Plump Facial Bar تعلن عن وظيفة مدير الاستقبال والعمليات في الرياض

Location: Riyadh, Saudi Arabia

Full-time - On-site

Plump Facial Bar is looking for a warm, organized and proactive Front of House & Operations Manager to join our team in Riyadh.

This is a hands-on role responsible for overseeing the day-to-day front-of-house experience and ensuring the smooth running of the facial bar. You’ll be the first point of contact for our clients while also supporting the team, managing bookings and coordinating daily operations.

• Welcome clients and ensure a warm, professional experience from arrival to departure
• Manage appointments, bookings, cancellations and client inquiries
• Handle WhatsApp, phone and in-person client communication
• Oversee daily front-of-house operations and maintain Plump's service standards
• Coordinate therapist schedules and ensure the day runs smoothly
• Process payments and support basic daily administrative tasks
• Follow up with clients and assist with rebooking
• Manage client concerns professionally and thoughtfully
• Monitor stock and coordinate operational supplies when needed
• Support the founder with general day-to-day operations
• Help maintain a clean, organized and welcoming environment
  

• Saudi
• Previous experience in reception, hospitality, beauty, wellness, retail or a similar client-facing environment
• Strong organizational and communication skills
• Confident managing multiple responsibilities at once
• Warm, polished and professional with clients
• Proactive and comfortable taking ownership
• Speaks Arabic and English
• Interest in beauty, skincare and delivering an exceptional client experience