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IT Administrator

Riyadh and Khobar.

Key Responsibilities

·        Administer and maintain Linux servers, cloud, virtualization, and disaster recovery environments, including provisioning, configuration, updates, recovery, and troubleshooting.

·        Support POS IT infrastructure, including cloud connectivity, SIM card administration, network services, monitoring, troubleshooting, and vendor coordination.

·        Configure and maintain network infrastructure, including Fortinet firewalls, switches, routers, access points, VPNs, VLANs, and connectivity.

·        Coordinate with vendors and telecom providers on technical requirements, services, troubleshooting, and billing.

·        Administer Microsoft 365 and email services, including users, licenses, mailboxes, groups, and email security.

·        Provide remote and on-site technical support for Windows, Microsoft 365, printers, applications, hardware, and mobile devices.

·        Support user onboarding and offboarding, including hardware, accounts, licenses, and access provisioning.

·        Manage endpoint security, including Bitdefender GravityZone, antivirus, and security updates.

·        Administer web hosting, domains, DNS, SSL certificates, and related services and subscriptions.

·        Administer Grandstream PBX/telephony, CCTV/NVR, access control, and biometric systems.

·        Manage IT assets and procurement, including equipment selection, quotations, inventory, warranties, and lifecycle management.

·        Maintain IT documentation and support IT security awareness activities, including phishing awareness and end-user security training.

Technical Skill and Experience

·        Microsoft 365 Administration

·        Linux Server Administration

·        Hyper-V / VMware Virtualization

·        Disaster Recovery & Backup

·        Fortinet Firewalls

·        TCP/IP, DNS, DHCP & VLANs

·        Network Switching & VPN

·        Bitdefender GravityZone

·        POS Infrastructure & Connectivity

·        Web Hosting, cPanel / Plesk

·        Domain & DNS Management

·        SSL Certificates

·        Grandstream PBX & VoIP

·        CCTV / NVR Systems

·        Access Control & Biometric Systems

·        Windows & End-User Support

·        Printer & Print Management

·        IT Asset & Procurement Management

·        Vendor & Telecom Management

·        Microsoft Entra ID (preferred)

Qualifications

·        Bachelor's degree in Information Technology, Computer Science, or a related field.

·        3+ years of hands-on experience in IT administration and end-user technical support.

·        Practical experience with Microsoft 365, Linux, networking, virtualization, and IT administration.

·        Experience supporting POS infrastructure, cloud services, and telecom connectivity is preferred.

·        Strong troubleshooting, communication, problem-solving, and customer service skills.

·        Relevant certifications such as Cisco CCNA, Microsoft 365 Certified: Administrator Associate (MS-102), CompTIA Network+, CompTIA Linux+, or Fortinet Certified Associate (FCA) are preferred.